Ratings based on 154 Verified Reviews

4.8 out of 5
91% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Sep 2024
We like the whole property. The area is Besutiful. The staff was very friendly and cordial. The rooms are so big, there is plenty of room
5 out of 5
by A verified traveler from Mechanicsburg

Posted 14 Feb 2024
Very nice hotel with an Eco-friendly theme, wonderful staff, and nice rooms. Very good quality amenities.
5 out of 5
by A verified traveler

Posted 20 Dec 2023
The service was phenomenal, the food was first rate, the room was incredibly clean. My wife got ill and they immediately contacted a physician at our request who arrived shortly to attend to her. I would stay there over and over again and refer to my friends.
5 out of 5
by A verified traveler from Chula Vista

This traveler left a rating score only Posted 21 Nov 2022
5 out of 5
by A verified traveler

Posted 30 Oct 2022 on Orbitz
Such an amazing place to relax and enjoy the natural beauty. The staff was extremely friendly and helpful. Would highly recommend.
5 out of 5
by A verified traveler

Posted 16 Oct 2022 on Orbitz
Superó mis expectativas el recibimiento y detalle tan hermoso por nuestro aniversario fue lo máximo definitivamente queremos regresar
5 out of 5
by A verified traveler

Stay for the Mayan ambiance and welcome.

Posted 16 Jun 2022 on Hotels
Since you arrive, everyone makes you feel very welcome. All of the hotel is Mayan inspired. The pool is beautifull in its jungle surroundings. And the attention from everyone that works here is the best
5 out of 5
by A verified traveler

Posted 21 Mar 2022
We chose this hotel because of all the good reviews. We were not disappointed. The hotel is small so it is not crowded. The grounds are peaceful and quiet and the staff is really attentive. The food in the restaurant is excellent. We absolutely loved everything about our stay here.
5 out of 5
by A verified traveler

Amazing

Posted 20 Mar 2022 on Hotels
Amazing hotel, very personal service (only 8 suits), fantastic maya style, exotic garden, the owner meet and have perdonal conversations. Very recomended
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2022
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