Ratings based on 29 Verified Reviews

4.9 out of 5
93% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Draper

Posted 24 Mar 2024
Beautiful setting and great service
5 out of 5
by A verified traveler

Posted 25 Apr 2019
Everything’s is good.
5 out of 5
by A verified traveler

Best resort in khaoyai

Posted 17 Feb 2019 on Hotels
This place is by far one of the best resort in khao yai or even in Thailand that I’ve ever been to. Great location and the service was amazing. All the staffs I’ve come in contact with were awesome. They are detail oriented and very professional. Good selection of breakfast and dinner. Also the complimentary afternoon tea was great! I love everything about this place and I will be back with my family.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2018
4 out of 5
by A verified traveler

Excellent Service but needs Improvement

Posted 8 Oct 2018 on Hotels
The service and the staff in The Series Resort are 5 star standard. If you want exclusive service, you should come to this resort. In the resort, although the telco network was close to zero, however the resort WIFI was very strong and good. However, a few suggestions for them to improve. First, they ought to change to their room curtains to blackout curtains as the current curtains does not block out light so we could not really sleep well. Secondly, the water heater did not provide constant hot water for shower, at times very frustrating because we could not have a good relaxing shower. The resort can also provide another waste bin in the room so that we need walk to the toilet to throw rubbish.
4 out of 5
by A verified traveler

Posted 28 Sep 2018 on Hotels
The staff service was amazing, friendly n nice. The afternoon tea was good.
5 out of 5
by A verified traveler

Unbeatable service! Amazing stay!

Posted 22 Sep 2018 on Hotels
Amazing stay. The resort is lovely, staff are super friendly, food's great and rooms have a huge deep soaking tub which is really nice. It was my birthday week and they surprised me with a cake and a little handwritten note. Everything in the room is complimentary. At your departure, they also make you takeaway coffee and cookies. The whole experience was amazing, service is the unbeatable. I will stay here again in my future trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from BKK

Cozy hotel with perfect staffs

Posted 30 Aug 2018
I had been to many hotel but my experience in The Series resort was one of the most out standing. I will definatly re-visit The Series again.
5 out of 5
by Yuh Ting

Thumbs up

Posted 2 Dec 2017 on Hotels
Amazing
5 out of 5
by Ng

Relaxing, serene and excellent stay

Posted 12 Jun 2017 on Hotels
Excellent stay. Quiet and relaxing. Staff is very warm and provide great service. Free mini bar snacks and complimentary high tea.