Ratings based on 47 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
Great place to resting time
Comment from Hotel Management
15 Oct 2024 by sala management, Hotel Management
Dear Khun Niti, Many thanks for your recent online review and we are glad that our services met your expectations. and may I thank you for your support. As a sala -branded property our sole intention is to offer the highest levels of service and comfort we possibly can, and we are so glad that you enjoyed your stay. May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best regards,sala management
by A verified traveler
Posted 1 May 2024
Unique hilltop property with wonderful views of surrounding countryside. Excellent staff and fabulous food. We greatly enjoyed our stay!
Comment from Hotel Management
1 May 2024 by SALA KHAOYAI TEAM, Hotel Management
Dear Khun Dana,Many thanks for your recent online review and we are glad that our services met your expectations. and may I thank you for your support. As a sala -branded property our sole intention is to offer the highest levels of service and comfort we possibly can, and we are so glad that you enjoyed your stay. May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests.Best regards,sala management
by A verified traveler
Posted 28 Jan 2024
Good vibes, high hygienic and comfortable atmosphere, highly recommended!
by A verified traveler
Posted 31 Dec 2023
nice view but not enough staff to provide good services. Called service to our room took more than 40 minutes. We decided to call BKK office that no one pick up a call on-site. It is not worth spending costly with such lowest services.
Comment from Hotel Management
2 Jan 2024 by SALA KHAOYAI TEAM, Hotel Management
Dear Khun Nattapong,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 24 Jul 2023
Sala Khaoyai is as beautiful if not more so then what it appears on IG photos.The architecture is very well designed and many of the views are well framed. The pool design is great and brought out the beauty of Khao Yai. The service was very good. During my stay, there were 2 flies in my room. The housekeeper, though sassy, managed to remove the flies without having to use bug spray. That's dedication.
However, it is clear that if you are physically challenged, you might not be suitable for the cheaper suites, as you'll have to climb a flight of stair to get them. Also, you might have to tolerate a potential level of bugs in the room, after all, it is situated within the outdoors. I was horrified by some sort of brown spider moving around my room. But all in all, I had a great experience.
Comment from Hotel Management
7 Aug 2023 by SALA KHAOYAI TEAM, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 18 Sep 2020
Good breakfast
Good services
Good view point
....
Comment from Hotel Management
17 Oct 2020 by admin, Hotel Management
Thank you for taking the time on your journey to our boutique hotel and for taking the time to share your experience with fellow travelers. We have passed your compliments to the team and glad we were able to give you this great feeling and memorable times.
by A verified traveler
Posted 12 Feb 2020
I love an amazing view from the window also breakfast was great
Comment from Hotel Management
13 Feb 2020 by Admin, Hotel Management
Thank you for taking the time on your journey to our boutique hotel and for taking the time to share your experience with fellow travelers.
We have passed your compliments to the team and glad we were able to give you this great feeling and memorable times.
by A verified traveler
Today's lucky day
Posted 26 Dec 2019 on HotelsVery nice location and good location for the family all staff very nice and very service mind
Comment from Hotel Management
13 Feb 2020 by Admin, Hotel Management
Thank you for taking the time on your journey to our boutique hotel and for taking the time to share your experience with fellow travelers.
We have passed your compliments to the team and glad we were able to give you this great feeling and memorable times.
by A verified traveler
Posted 25 Dec 2019
Comment from Hotel Management
25 Dec 2019 by Admin , Hotel Management
Thank you very much for your rating, and appreciated very much for rate us highest score
by A verified traveler from madison, wi
Posted 23 Dec 2019
This resort is very far from pakchong district and a good place to hide away from city life. very quiet place. it has about 10 rooms. not much to do there other than just take it easy & relax - I think it's built for that. Breakfast ok no variety of food but I think because if its size.
Comment from Hotel Management
25 Dec 2019 by Admin , Hotel Management
Dear Customer,
Thank you for taking the time on your journey to our boutique hotel and for taking the time to share your experience with fellow travelers.
We have passed your compliments and comments to the team and glad we were able to give you this great feeling and memorable times.
Kind regards,
