Ratings based on 100 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dallas
Posted 27 Jul 2024
Comment from Hotel Management
3 Sep 2024 by Tim, Hotel Management
Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay with us, we hope you doing well after leaving us and looking forward to welcoming you to stay with us once again soon,Kind regards,Suthee SITHOOOMCHANGuest Experience Manager
by A verified traveler from Berkeley
Posted 26 May 2024 on Orbitz
One of the best Hotels
Comment from Hotel Management
1 Jun 2024 by Tim, Hotel Management
Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for taking time to sharing your experience regarding of your recent stay. We much apricated and looking forward to welcoming you come back to stay with us once again.Kind regards,Suthee SITHOOMCHANGuest Experience Manager
by A verified traveler
Movenpick Resort Khao Yai
Posted 1 May 2024 on HotelsBreakfast was fantastic, room was spacious. The scenery was heavenly. The only disappointment was that the water pressure was rather low but the Manager came by to update me they are going thru some water improvement works. Looking forward for the next stay.
Comment from Hotel Management
1 Jun 2024 by Tim, Hotel Management
Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for taking time to sharing your experience regarding of your recent stay. We much apricated and looking forward to welcoming you come back to stay with us once again.Kind regards,Suthee SITHOOMCHANGuest Experience Manager
by A verified traveler
Posted 8 Apr 2024
Well just had 3 days at hotel absolutely loved it staff were excellent very helpful friendly and always on hand to assist.
Rooms were excellent I booked delux king bed very happy with room every component was very high standard super fast wi fi and excellent Tv with a perfect view of the grounds.
24 hour gym and outdoor and indoor pools were very good really enjoyed relaxing 😎
Location was little out the way however we had transport so were able to move around to national park zoo etc all within 30-40 min drive so highly recommend u have own transport no motorbikes/cars to rent at hotel
Restaurants food was amazing not a great deal options on menu but what is on menu was very highly quality and the breakfast buffet was superb caters for all nationalities.
18 hole golf course I didn’t try but provided with caddy and clubs if needed a lot of persons attending the course and is kept to very good standard.
Overall amazing stay looking forward to returning.
Trip typeHoliday · Couple
Rooms5.0Service5.0Location3.0
Hotel highlightsLuxury
RoomsAmazing
Nearby activitiesLittle out the way but have on site zoo , pool and 24 hour gym
Food & drinksVery high quality
Comment from Hotel Management
13 Apr 2024 by Tim, Hotel Management
Dear Paul,Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay with us. We're glad to be reading your comment as a complimented.and much happy to see more from you. Hope you have a good rest at ho,e after holiday and we are looking forward to welcoming you as soon as posible and thank you once again for your commented. Kind regards,Suthee SITHOOMCHANGuest Experience Manager
by A verified traveler
Posted 6 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Tim, Hotel Management
Dear Sasitoen,Thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
by A verified traveler
Posted 1 Dec 2023
Allocated first floor but infested with pest like white moths. Staff were unfriendly, waited till 3.30pm to get access to the hotel room. One staff even accidentally threw the pen on the floor when passing to me to sign the credit card bill.
by A verified traveler
Posted 20 Feb 2023 on Hotels
Comment from Hotel Management
26 Feb 2023 by Tim, Hotel Management
Dear Jay,Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
by A verified traveler
What a letdown by Movenpick!
Posted 2 Feb 2023 on HotelsThe resort is overall poorly managed. The 2-bedroom villa we stayed is poorly furnished and dated. Toilets and floors are filthy. Definitely one of the worst-conditioned accommodation I have stayed in Thailand. Location and environment of the hotel is beautiful though. Very scenic and good for photo taking. I would suggest that you visit the compound for a couple of hours to take pictures and to stay in some other hotels instead. It is not worth the price and you will be bitterly disappointed for the amount paid. This resort tarnishes the positive and "healthy" image that the Movenpick brand portrays. No more Movenpick for us ever again, except for its ice cream.
Comment from Hotel Management
26 Feb 2023 by Tim, Hotel Management
Dear Siew Chong,Greetings from Movenpick Resort Khaoyai and thank you for taking the time to share your experience regarding of your recent at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
by A verified traveler
Posted 4 Jan 2023
by A verified traveler
Posted 30 Dec 2022 on Travelocity
Great resort to stay at Khao Yai if you want to stay only at the property as it was at least 30 minutes from everything else. Our 3 bedroom villa is spacious, clean, and well maintained. The front desk staffs were not friendly and get annoyed when we asked questions.
Comment from Hotel Management
26 Feb 2023 by Tim, Hotel Management
Dear MaleewanThank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
