Paja de Sombrero Hotels

"Nice hotel, restaurant was great. "

"Great mountain views. Air conditioning works well. Room and grounds very clean."

"Good bar service"

"Very nice "

"Excellent food!! Very good bar!! The room was pretty warm when we first entered The A/C only works in you have a room key inserted in the A/C relay. Had to wait a long time for the shower water to get hot, but it did get there. Service people were helpful, efficient and friendly. Will do anything to make your stay remarkable."

"Although the facilities are acceptable, my overall experience was mixed. While the rest of the staff was very nice, helpful, and accommodating, we had a major issue with one specific female staff member. Upon arrival, she was quite rude and flatly refused to answer basic questions about our reservation, stating that she would not assist us until 3:00 PM. When we returned at that time and expressed our frustration regarding her treatment to another staff member, she finally apologized; however, it left a very unpleasant feeling due to the noticeable difference in the way she treated tourists compared to national guests. It is disappointing to encounter that kind of attitude from one individual, as it overshadowed the positive service provided by the rest of the team.""

"The hotel es excellent. It has great food, great service, and a wonderful atmosphere."

"Leí bien las especificaciones del no uso de zapatos dentro pero el piso realmente no estaba limpio tal cual sino muy arenoso como polvo. Lo demas bien."

"The rooms were excellent and breakfast was included, which was good. They also had a gym where you could work out, and the staff were very friendly and could speak English."