Ratings based on 69 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
middle of the town but had not on-site parking
Posted 10 Jan 2020 on HotelsThe place is right in middle of the town. However, there was no on-site parking for a car. We had to park our a car about a block away.
Comment from Hotel Management
11 Jan 2020 by lilu hotel pai, Hotel Management
Thank you for using and advising our hotel.Best Regard.
by A verified traveler
Posted 9 Jan 2020
I visited there 4 years ago. Now it quite old and bathroom is dirty . I told housekeeper for get around it but it was a little bit better. Disappointed
Comment from Hotel Management
9 Jan 2020 by Lilu hotel pai, Hotel Management
Dear customer .Thank you hotel Where the customers attend the discussion and give feedback The hotel will improve the feedback. Best regards
by A verified traveler
Posted 1 Jan 2020
Can you say "RIP OFF"? This place puts its prices up for high season way too high. Booked for a three person suite and was charged for an extra person. Asked the owner for a cot for third person and it never did show up. The floors were all concrete. The place was too cheap to put in proper flooring. We were also promised a New Years Gala diner and it did not even happen. You can find a way nicer place for half the cost anywhere in Thailand. I have been coming here for 7 years now and have never been this disappointed. AVOID THIS PLACE!!!
by A verified traveler
Posted 17 Aug 2019
by A verified traveler
a hostel and not a 3* hotel
Posted 26 Jul 2019 on Hotelsthis is a hostel. the information on this establishment is not correct on the site of hotels.com; the market for this is back packers. the advertised wifi in the rooms worked max 5% of the time for us in our 2 rooms and so we were sitting in a very hot reception area most of the time trying to use wifi, the restaurant does not exist, the air conditioning in communal areas does not exist. the tv in the room has only got Thai channels, The TV in reception area does not exist; the breakfast included is charged at 200 thb per person per day and it is worth max 30. We had to sent food back as it was rotten. People who turn up at the hotel pay less than half to what is charged via hotels.com We had to listen to the low rates being given day in day out as we were sitting 1 m from the reception desk. The beds are rock hard. The people pretended to speak english but did not speak back so difficult to say if they do or not. The reception person, who does speak some english, promised to call someone to fix the wifi. she did not so i have to assume that room 11 and 12 just is too far from reception. Just too many things not as per the description on hotels.com; the company hotels.com politely answered us but did nothing positive to resolve our over payment.
Comment from Hotel Management
3 Jan 2020 by Lilu Team, Hotel Management
Lipupai Hotel Must thank the customers who came to use the service. The hotel sincerely hopes that the service is not complete. We will try to improve it. Thank you to the customers again for providing suggestions for service improvement.
by A verified traveler
Pretty good with some exceptions
Posted 4 Jun 2019 on HotelsThe room was mostly clean and quiet but the sheets were stained. Linen needs to be updated! Location convenient
by A verified traveler
Comfortable room, but cold showers
Posted 12 Apr 2019 on HotelsThe room was comfortable and spacious. There was a mini fridge, and AC. The shower however wasn't so great, the pressure was OK but there wasn't any hot water. The reception staff gave no information at all, and were completely unhelpful if you wanted any recommendations etc, but it was a comfortable room and I enjoyed my stay.
Comment from Hotel Management
3 Jan 2020 by Lilu Team, Hotel Management
Lipupai Hotel Must thank the customers who came to use the service. The hotel sincerely hopes that the service is not complete. We will try to improve it. Thank you to the customers again for providing suggestions for service improvement.
by A verified traveler
Great Hotel
Posted 25 Mar 2019 on HotelsVery good, I enjoy it very much
Comment from Hotel Management
3 Jan 2020 by LilU Pai, Hotel Management
Lipupai Hotel Must thank the customers who came to use the service. The hotel sincerely hopes that the service is not complete. We will try to improve it. Thank you to the customers again for providing suggestions for service improvement.
by A verified traveler
Posted 23 Mar 2019
Good location, good price, but didn't like the cement floor. Tiled floor would be more appealing.
by A verified traveler from Toronto
Posted 14 Mar 2019
Was only there for one night. Wish our room had the view advertised but was still a beautiful room. Clean, lots of counter space a little balcony and a blow dryer
