Ratings based on 991 Verified Reviews

4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Oct 2024
The beds
3 out of 5
by A verified traveler

Posted 29 Oct 2024
The sheets wasn’t stained, but not exactly the cleanest place.
5 out of 5
by A verified traveler

Posted 26 Oct 2024
This property offered a clean and safe space for someone who needed it. Thank you for being a safe space.
1 out of 5
by A verified traveler

Posted 26 Oct 2024
Staff cold and impersonal. No elevator and we had large suitcases. No cups for drinking water in then rooms. I had to walk down the hall to the lobby to get some from the coffee area. No breakfast at all.
5 out of 5
by A verified traveler from Lebanon

This traveler left a rating score only Posted 25 Oct 2024
1 out of 5
by A verified traveler

Posted 10 Oct 2024
We used the bathrooms off the lobby when we got there. No toilet paper or paper towels in the men's restroom; no paper towels in the women's. We told the man at the front desk but he didn't seem concerned. We had two rooms reserved and he had to "go check" on the rooms. It smelled like someone had been smoking in our room and the bathroom smelled like urine. There was no shampoo or body wash (only conditioner) and the bottles were supposed to be on the wall of the shower, but the slots didn't even have an empty bottle in them. The Kleenex box was also empty - not even a box in the dispenser. We were told to use the side door to enter/exit and you were supposed to have to use your room key to enter but the door lock was broken so any one could enter. The ice machine beside the door was not working. This hotel looks used and abused. I would never stay here again.
2 out of 5
by A verified traveler

Posted 8 Oct 2024
Smells Indian food .
4 out of 5
by A verified traveler

Posted 7 Oct 2024
m
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2024
5 out of 5
by A verified traveler

Posted 27 Sep 2024
Everything was fine at the Mustang Inn