Ratings based on 6 Verified Reviews

3.0 out of 5
3.7 Room cleanliness
3.5 Service & staff
2.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by Rully

This traveler left a rating score only Posted 29 Aug 2016 on Hotels
3 out of 5
by Wei Loong

This traveler left a rating score only Posted 7 Apr 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Feb 2016 on Hotels
4 out of 5
by Titi Rahmawati Hamedon from Kuala Lumpur

Simple but delicious breakfast

Posted 6 Feb 2015 on Hotels
I stayed for only a night, from 2-3 February 2015, and got Room 428. This room have window which face the wall of another building, so nothing to see from the window. The room was ok overall. The only thing that bothered me was the water in the toilet was soo....slow to flow down from the toilet floor. Looked liked the outlet was blocked partially. These matter can be solved without much difficulty. Breakfast was simple - nasi goreng (fried rice) with fried egg - but adequate and delicious. The portion was enough, even for big-size man. Staffs - polite, pleasant looking, professional and helpful. Hotel lifts - efficient Hotel location - central, easy to look for foods and for shopping
Comment from Hotel Management
19 Sep 2015 by Ecommerce, Hotel Management
Assalamu alaikum wr wb Dear Mrs Titi Rahmawati Hamedon Thank you for taking the time to review your stay at Sofyan Inn Rangkayo Basa, Padang! We are delighted that you enjoyed our hospitality and the anticipatory service, for which we have become renowned. We look forward to taking good care of you again in the future. Best Regards
1 out of 5
by TAUFIQ from Pekanbaru.

Tidak sesuai dengan pemesanan kamar.

Posted 7 Jan 2015 on Hotels
Pengalaman saya yang paling saya kecewakan, dalam pemesanan berbeda dengan yang saya alami atau dapatkan. Seperti , yang saya pilih dan juga di konfirmasikan ke saya dari hotels.com , kamar menghadap ke laut, mini bar, kulkas, dll. Yang saya dapatkan Lemari pakaian tidak ada, mini bar tidak ada dan kulkas juga tidak ada. Dalam hal ini,saya sudah komplain kepada resepsionis hotel, namun jawabannya , yaa kalau kamar superior ya itu adanya. Saya jawab ,; saya bukan itu adanya atau tidak ada yang pesan dan juga pihak hotels.com juga menkomfirmasikan ke saya semuanya ada. bukan superior atau tidak superior. Mendengar jawaban yang tidak puas dan untuk membatalkan juga tidak bisa, terpakasa saya ikuti saja apa yang ada.Sudahlah ukuran kamarnya kecil, betul-betul tidak nyaman, selama pengalaman menginap di hotel manapun.
Comment from Hotel Management
28 May 2018 by Management, Hotel Management
Terima kasih atas masukannya, mohon maaf atas ketidak nyamanannya, kami akan segera memperbaikinya Wassalm
3 out of 5
by A verified traveler

Hotel mit guten malayischem Restaurant

Posted 15 Jul 2014
Für den gebuchten Preis ist das Hotel in Ordnung. Das Zimmer und das Bad waren sauber. Leider ist man während Ramadans in dem Hotel doch sehr eingeschränkt. Hinzu kam auch der Baulärm von nebenan. Im Restaurant kann man gute malayische Küche genießen. Das Hotelpersonal bestellt auf Anfrage gern und schnell ein Taxi zum Flughafen. Mit dem Taxi kann man sich relativ günstig von A nach B bewegen. Nicht weit weg und gut zu Fuß erreichbar ist die nahegelegene Shopping Mall.
Comment from Hotel Management
25 Apr 2018 by Management, Hotel Management
Thanks for the feedback, we apologize for the inconvenience
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