Ratings based on 20 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 6 Jan 2024
Good
by A verified traveler from Fort Lauderdale
Posted 15 Dec 2023
Comment from Hotel Management
11 Apr 2024 by Mashpi Lodge, Hotel Management
Your feedback is immensely valuable to us, we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience that meets all your expectations.
by A verified traveler
Posted 1 Feb 2023
Incredible service and incredible experience
by A verified traveler
Posted 18 Nov 2022 on Hotels
by A verified traveler
Has to be the best hotel in the world...
Posted 13 May 2022 on HotelsThis has to be the best hotel in the world. I'll give you 3 reasons:
1. The people
The whole team at Mashpi is just incredible, the service is world class and i felt like one of the family from the moment i arrived. Marc and the rest of the team lead and inspire an enthusiastic young team of passionate staff members and it's a privilege to see.
2. The Nature
Take the hotel away, and where its built, i could have slept in a tent and i would have been happy. The forest is enchanting. The story of the lodge is captivating and inspiring, if only more millionaires bought ex-logging land and rewilded it! I saw so many wonderful things, colourful birds, cute little frogs, cheeky mammals, i was not disappointed. Not only this, but the trails and waterfalls and they way they are spread throughout the reserve, accessing the beauty of nature has never been easier. And the dragonfly... i wont spoil it, just see for yourself!
3. The Experience
And as if having a luxury hotel in the middle of a stunning cloud forest wasnt enough for you, there's the whole experience. From the minute i was collected by my driver Diego the experience started. The expedition team lead by Juan Carlos make everything so accessible. Small groups and completely flexibility, they support you in all your choices and do their best to make your experience personal and fulfilling.
Before this trip, I imagined it would be a "once in a life time". Now I'm planning how to come back every year. See you soon Mashpi!
Comment from Hotel Management
17 May 2022 by Mashpi Lodge, Hotel Management
Dear Elizabeth
Excellent service is what we stand for, and are glad to know you were pleased with our incredible staff. We appreciate you taking the time to share your experience with us; surely other travelers welcome it too.
We look forward to have you visit again, certain that your next experience will be even more phenomenal.
by A verified traveler
Must see
Posted 3 Feb 2022 on HotelsMashpi was a dream. The rainforest is sooooo nice. Javier our tour guide was awesome and took us to see everything we wanted. The staff at Mashpi are ALL awesome. From the moment you arrive you are greeted. In our rooms they had personalized thermal bottles. When we left they gave us to go packed lunches. I can’t brag about this place enough. It’s a must
Comment from Hotel Management
11 Feb 2022 by Mashpi Lodge, Hotel Management
Dear Sarah
Mashpi is a wonderful place and we are so happy you enjoyed it. Every activity we design is aimed at giving you an immersive experience, and our staff looks to make it the best it can be!. We would like to host you again for more incredible adventures!
by A verified traveler
Posted 23 Oct 2021
It is just exceptional in every way
Comment from Hotel Management
26 Oct 2021 by Mashpi Lodge, Hotel Management
Dear Jose. Thank you very much for your xcellent score.
by A verified traveler
Amazing jungle retreat
Posted 30 Nov 2020 on HotelsComment from Hotel Management
30 Nov 2020 by Mashpi Lodge, Hotel Management
Dear Tina,
We are so glad you found Mashpi inspirational!
by A verified traveler
Just do it!
Posted 30 Nov 2020 on HotelsWonderful stay with amazing guides!
Comment from Hotel Management
30 Nov 2020 by Mashpi Lodge, Hotel Management
Dear Tina,
We’re delighted to hear you loved Mashpi as much as we do. This is a unique region in Ecuador, Latin America, and the world, with a vast variety of species unique to its location. It is a wildlife corridor crucial to the conservation of the flora and fauna that inhabit it. We are very lucky and privileged to have a property on this fiercely protected and highly regulated area to share with the world.
