Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Have been staying at Pacific Grove Inn for some years and everytime it is a special visit! A gorgeous place and surrounded by such a lovely neighborhood.
Comment from Hotel Management
25 Oct 2024 by Pacific Grove Inn, Hotel Management
Thank you for your kind words and for choosing to stay with us over the years!It’s always a pleasure to welcome you back, and we’re delighted that the Pacific Grove Inn and its beautiful surroundings continue to make each visit special for you. We look forward to many more memorable stays together!
by A verified traveler from El Dorado Hills
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Pacific Grove inn, Hotel Management
Thank you for taking the time to share a wonderful review!We're glad to hear that you enjoyed your experience with us.Providing excellent service and ensuring our guests have a memorable stay is always our top priority.We truly appreciate your kind words.We hope to have the pleasure of welcoming you back again soon.
by A verified traveler from Palo Alto
Posted 19 Oct 2024
This property is a great value. It is a bit worn, but clean, comfortable, and well located just a few blocks from restaurants and shops in Pacific Grove. Our spacious rooms were on the second floor of the back building and each room had its own balcony with views of the bay. We plan to return.
Comment from Hotel Management
19 Oct 2024 by Pacific Grove inn, Hotel Management
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our property to be a great value. It's wonderful that you appreciated the location and the comfort of your rooms, as well as the views from your balconies. We look forward to welcoming you back on your next visit to Pacific Grove!
by A verified traveler
Posted 15 Oct 2024
Chose room with partial ocean view. No worried at all. Extremely noisy
Comment from Hotel Management
16 Oct 2024 by Pacific Grove inn, Hotel Management
Thank you for your review. We're sorry to hear that noise affected your stay, but we appreciate your feedback. We hope to have the chance to provide you with a quieter experience next time!
by A verified traveler
Posted 15 Oct 2024
Beautiful inn. Excellent customer service. I had lots of questions and they were very patient, available, and thorough. I was at the top level, so lots of stairs.
Comment from Hotel Management
15 Oct 2024 by Pacific Grove inn, Hotel Management
Thank you for your wonderful review! We’re delighted that you enjoyed the beauty of the inn we always strive to ensure all your questions are answered. We appreciate your feedback about the stairs and will gladly accommodate room preferences on lower levels during future stays. We look forward to welcoming you back again soon!
by A verified traveler
Posted 13 Oct 2024
Clean charming Victorian house
Comment from Hotel Management
15 Oct 2024 by Pacific Grove inn, Hotel Management
Thank you for your kind words! We're happy you enjoyed the charm and cleanliness of our Victorian house. We hope to host you again soon!
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Pacific Grove inn, Hotel Management
Thank you for taking the time to share a wonderful review!We're glad to hear that you enjoyed your experience with us.Providing excellent service and ensuring our guests have a memorable stay is always our top priority.We truly appreciate your kind words.We hope to have the pleasure of welcoming you back again soon.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Pacific Grove inn, Hotel Management
Thank you for taking the time to share a wonderful review!We're glad to hear that you enjoyed your experience with us.Providing excellent service and ensuring our guests have a memorable stay is always our top priority.We truly appreciate your kind words.We hope to have the pleasure of welcoming you back again soon.
by A verified traveler
Posted 27 Sep 2024
Did not like two flights of stairs to carry a heavy suitcase up and down. Site should list stairs. I was there for a week, leaving most mornings around 5:00 am. No refrigerator in rooms so difficult to have ready access to milk or yogurt. Would be great for 1 or 2 nights.
Comment from Hotel Management
30 Sep 2024 by Pacific Grove inn, Hotel Management
Thank you for your feedback and for staying with us for the week.We're sorry to hear about the challenges you experienced with the stairs,But if you had informed us prior to your check-in or even after checking in, we would have been happy to assist with a room change, subject to availability and regarding the refrigerator, we do have them on-site, and we would have been happy to assist with that as well. We appreciate your input and hope to provide a more convenient stay if you visit us again!
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Pacific Grove inn, Hotel Management
Thank you for taking the time to share a wonderful review!We're glad to hear that you enjoyed your experience with us.Providing excellent service and ensuring our guests have a memorable stay is always our top priority.We truly appreciate your kind words.We hope to have the pleasure of welcoming you back again soon.
