Ratings based on 788 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Very nice room
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Bertran,We are delighted to hear that you enjoyed your room during your stay. We appreciate your kind words and hope to welcome you back in the future for another great experience.
by A verified traveler
Posted 15 Nov 2024
It was pretty nice.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Rebecca,We're delighted to hear you enjoyed your stay with us. If you have any suggestions for how we can make your next visit even better, we'd love to hear them. Thank you for choosing to stay with us.
by A verified traveler
Posted 12 Nov 2024
15-20 min walk to the beach
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Emil,We regret if the distance to the beach did not meet your expectations. We always strive to provide accurate information about our location. Guests looking for a closer proximity to the beach may consider alternative modes of transportation or accommodations nearer to the shore. Thank you for sharing your feedback with us.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Georgiy, We appreciate you choosing our hotel for your recent stay. Should you have any concerns or suggestions, please feel free to contact us directly so we can address them promptly. We hope to welcome you back in the future for an even better experience.
by A verified traveler
Posted 23 Sep 2024
The room was clean and the beds were comfortable.
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello Carolyn,We are pleased to hear that you found our rooms to your liking. Our team works hard to maintain high cleanliness standards and provide comfortable accommodations for our guests. If there is anything else we can assist you with, please do not hesitate to contact our management team.
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 16 Aug 2024
Comment from Hotel Management
17 Aug 2024 by Manager, Hotel Management
Hello Samir,We are thrilled to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back for another fantastic experience.
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Manager, Hotel Management
Dear Guest,We are delighted to hear that you had a positive experience at our hotel! Please feel free to reach out to us with any further comments or suggestions to ensure we continue to meet your expectations in the future.
by A verified traveler
Posted 31 Jul 2024
I paid a ridiculous amount to stay at this old motor inn for one night. It would be fine if you can get this room for $100-150 per night and are not planning on spending any time on the property or in the room and need somewhere to sleep and shower. Only two small pillows on a queen size bed when you’re paying too much money per night that’s pretty cheap! My son had to sleep on the pullout sofa. I don’t think there is a pullout sofa that’s comfortable, but the queen bed was not comfortable either. Breakfast was waffles cold cereal, English muffins very basic and not really a good area. It’s very cramped. They set it up in the lobby and there’s only three tiny tables available to sit at. I love Pacific Grove the area around the motor Inn is nice. It just was so overpriced for what it was but that’s a Saturday night stay in July I guess at the beach.
Comment from Hotel Management
1 Aug 2024 by Manager, Hotel Management
Hello michelle, We appreciate you taking the time to share your feedback with us. Each guest's experience is valuable to us, and we regret to hear that your stay did not meet your expectations. Our accommodations and amenities are priced based on a variety of factors, including location and date, and we aim to provide comfortable options for all guests. We recommend reaching out to our management team directly to address any concerns you may have encountered during your visit. Thank you for choosing to stay with us in Pacific Grove.
by A verified traveler
Posted 23 Jul 2024 on Orbitz
good service
Comment from Hotel Management
25 Jul 2024 by Manager, Hotel Management
Hello Laurent,We are pleased to hear that you appreciated our service during your stay. Thank you for taking the time to leave your feedback. We strive to ensure all guests have a positive experience with us. If you have any more comments or suggestions, please don't hesitate to reach out to us.
