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"Staff weren't as helpful as intended/needed. The 24-hour airport shuttle was not available to us upon arrival, even after reaching out to book transportation several days in advance. Also, when checking out, we were charged 7 USD each for used towels because the hotel claimed they were unable to clean them. Beds were also very firm/hard and uncomfortable. Do not plan on staying here again! "

"Always nice"

"what a cute place, perfect location, amazing friendly staff - would recommend to anyone going to Antigua"

"Beautiful peaceful place hotel. "

"Clean room. At the back so didn't hear too much traffic noise. Location good. Recommended laundry worked out well. Breakfast was basic, a lot of bread based ingredients. Would of liked more choice. "

"Hidden Gems. You get the charm of old world. We enjoy it very much. "

"Safe. Forget hot tub. Low water pressure. "

"Very centric but if you want to rest and relax it can get a little noisy "

"Check in policy is unclear. The cash policy is listed in FAQ but not noted in the auto message after booking or clearly displayed. It is also misleading when you’re required to leave a credit card for booking. Upon arrival I was told I had to make multiple transactions and my credit card company flagged it as fraud. I had use my limited international cellular service to contact customer service to resolve the issue. Then my room was infested with ants! They were in my bed and suitcase. I had to have my clothes washed. It took 3 days to speak to a manager who didn’t even cover my laundry service. He said this was an expected issue and he gave me Q100 restaurant credit. I expect some spiders but not ants all over the floor, getting into my suitcase and in MY BED."