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Hotel La Joya Tulancingo

3.5 star property
Hotel in Tulancingo with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel La Joya Tulancingo

Stunning building with a seated statue and large windows.
Relax by the pool surrounded by palm trees and a tranquil atmosphere.
Relax in style with plush sofas and armchairs arranged around coffee tables.
Relax in our serene courtyard surrounded by lush trees and comfortable seating areas.
Two single beds with white bedspreads and matching pillows, a wooden headboard, and a nightstand with a lamp and telephone.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Room service
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premier Double Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premier Double Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
Km 92 Carretera Pirámides - Tulancingo, Tulancingo, HGO, 43648

What's nearby

  • Tulancingo Metropolitan Cathedral - 3 min drive - 3.0 km
  • La Floresta Park - 3 min drive - 3.0 km
  • Duendes Museum - 43 min drive - 31.8 km
  • Monumental Clock of Pachuca - 45 min drive - 52.4 km
  • Basaltic Prisms of Santa María Regla Park - 49 min drive - 35.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Comal y Fuego - ‬13 min walk
  • ‪Taquería & Birrieria Jalisco - ‬19 min walk
  • ‪Henry & Henry - ‬6 min walk
  • ‪Taqueria los Cruces - ‬12 min walk
  • ‪Cantina la Guadalupana - ‬6 min walk

About this property

Hotel La Joya Tulancingo

Property highlights
Take advantage of a terrace, a garden, and a playground at Hotel La Joya Tulancingo. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, luggage storage, and tour/ticket assistance
  • A banquet hall, meeting rooms, and a 24-hour front desk
Room features
All 61 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Joya Tulancingo
Joya Tulancingo
Hotel La Joya Tulancingo Hotel
Hotel La Joya Tulancingo Tulancingo
Hotel La Joya Tulancingo Hotel Tulancingo

Frequently asked questions

Does Hotel La Joya Tulancingo have a pool?

Yes, this property has an outdoor pool.

Is Hotel La Joya Tulancingo pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 1000 per stay.

How much is parking at Hotel La Joya Tulancingo?

Self parking is free at this property.

What time is check-in at Hotel La Joya Tulancingo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel La Joya Tulancingo?

Check-out is at noon.

Where is Hotel La Joya Tulancingo located?

Situated in Tulancingo, this hotel is 17.7 mi (28.5 km) from Duendes Museum and within 32 mi (52 km) of Basaltic Prisms of Santa María Regla Park and Monumental Clock of Pachuca. El Rehilete Museum is 29.8 mi (48 km) away.

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Hotel La Joya Tulancingo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 76 out of 167 reviews
Rating 8 - Good. 64 out of 167 reviews
Rating 6 - Okay. 12 out of 167 reviews
Rating 4 - Poor. 9 out of 167 reviews
Rating 2 - Terrible. 6 out of 167 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Beautiful garden
Stayed 1 night in Jul 2023

10/10

Nice
Stayed 1 night in Dec 2024

10/10

Good costumer service
Stayed 6 nights in Jan 2025

4/10

We’d stayed there before but this time we were assigned a cabaña next to a group of young people who played loud music all night.
Stayed 1 night in Jun 2023

10/10

All good!
Stayed 2 nights in Dec 2024

10/10

We have stayed at this hotel several times, even though is no fully accessible because it has small steps in the entrances to the main buildings, we have enjoyed it. It has a nice restaurant onsite and the food is tasty. Staff has been courteous and friendly, with a couple of exceptions. During our last visit we had some issues with the toilet seat, it was broken, we only stayed one night, so we did not bothered to tell the reception.
Stayed 1 night in Jun 2024

10/10

Excelente relación precio y calidad
Stayed 1 night in Jul 2025

10/10

Estancia increíblemente rica, lastima del clima porque queríamos usar su alberca. Lo recomiendo y el restaurante tiene comida y personal increíble. Gracias.
Stayed 1 night in Jul 2025

10/10

Me gusto mucho todo, único detalle cuando te bañas se encharca el agua pero todo lo demás es genial. La alberca deliciosa. Personal y servicio excelente.
Stayed 1 night in Jun 2025

10/10

Excelente servicio muy cómodas las habitaciones
Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in Apr 2025

10/10

Todo muy bien
Stayed 1 night in May 2025

6/10

Los cuartos son muy oscuros, en general limpio y el servicio es bueno la alberca y jardines descuidados
Stayed 1 night in Feb 2025

10/10

Lo recomiendo
Stayed 1 night in Feb 2025

10/10

El check in fue bastante rápido y la atención fue buena.
Stayed 1 night in Mar 2025

10/10

lo unico es que no me dieron mis facturas saludos
Stayed 3 nights in Feb 2025

6/10

se escucha todo entre cuartos, en la mañana la de limpieza intenta abrir el cuarto y te dice que solo es para checar ose mal
Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Feb 2025

6/10

Tardaron en darnos las habitaciones porque estaba sucias y tiene poco personal para asearlas, las paredes del baño estaban sucias, necesitan revisar mejor las habitaciones completas.
Stayed 1 night in Feb 2025

10/10

Gracias por las atenciones
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

EXCELENTE SERVICIO
Stayed 1 night in Feb 2025

10/10

Me gusto la limpieza...lo que no me agrado los huéspedes que estaban arriba de la habitación ...moviendo muebles en la madrugada
Stayed 3 nights in Jan 2025