Ratings based on 220 Verified Reviews

4.4 out of 5
72% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Richmond

Posted 21 Aug 2024
Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers
2 out of 5
by A verified traveler

Posted 12 Mar 2024 on Orbitz
Property was nice but lots of noise in the room coming from other rooms
5 out of 5
by A verified traveler

Posted 16 Jan 2024
Excellent services, staff everyone
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jun 2023
3 out of 5
by A verified traveler from Richmond

Posted 12 Jun 2023
Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient; They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :( They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2023
5 out of 5
by A verified traveler

Posted 1 Jan 2023 on Hotels
Comment from Hotel Management
6 Jan 2023 by CASA BASALTO , Hotel Management
Hola Noboru, Muchas gracias por la puntuación. ¡Te esperamos pronto!CASA BASALTO