Ratings based on 220 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Richmond
Posted 21 Aug 2024
Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet
in rooms , only a small cabinet to hang cloths with not enough hangers
by A verified traveler
Posted 12 Mar 2024 on Orbitz
Property was nice but lots of noise in the room coming from other rooms
by A verified traveler
Posted 16 Jan 2024
Excellent services, staff everyone
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 29 Jun 2023
by A verified traveler from Richmond
Posted 12 Jun 2023
Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient;
They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :(
They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
by A verified traveler
Posted 30 May 2023 on Hotels
by A verified traveler
Posted 25 Feb 2023
by A verified traveler
Posted 16 Feb 2023
by A verified traveler
Posted 1 Jan 2023 on Hotels
Comment from Hotel Management
6 Jan 2023 by CASA BASALTO , Hotel Management
Hola Noboru, Muchas gracias por la puntuación. ¡Te esperamos pronto!CASA BASALTO