Ratings based on 4 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
We have stayed in various 5 star hotels, none compare to Borgo Vita Novella. What makes this boutique resort in Pachino so outstanding: First and foremost the staff (Ursula, Martina, Christopher, Giovanni, Ignazio, Elisabetta, Angela, Govanna, Concetta, Forensa, HAPPY and Enrica) are friendly, welcoming, genuine, attentive and provide outstanding service. The breakfast and the lunch available was outstanding (Angela Grazie). Lastly the grounds and the pool were wonderful and well kept. It shows pride of ownership. The room was very spacious and clean. I will be returning back to Pachino to visit family, I will be bring our extended family, all staying at this wonderful resort. The views were beautiful from all areas of the resort.
Ursula thank you for not cancelling my reservation because of my credit card issue and being kind. Christopher keep smiling thank you for your gentle nature and helping us out daily. Martina great service but her coffee was so delicious; Angela outstanding food, excellent chef! Happy for being happy. The room staff were attentive and welcoming daily, we felt at home.
To all the staff: Al personale eccezionale di questo resort, grazie mille per la gentilezza, l'attenzione ai dettagli, l'accoglienza e la conoscenza dei nostri nomi. Questa è la terra dei miei genitori, ci siamo sentiti a casa.
See you all soon
by A verified traveler
Absolut empfehlenswert!
Posted 4 Sep 2023 on HotelsAbsolut empfehlenswert - Lage, Ausstattung und Freundlichkeit perfekt! Jederzeit sehr hilfreiche Tipps & Service via Whatsapp! Frühstücksbuffet hervorragend - alles selbstgebacken und von allem vorhanden.
by A verified traveler
Posted 23 Aug 2022
Location bellissima, facilmente raggiungibile. Cortesia e disponibilità del personale. Buoni i servizi offerti. Consigliato
by A verified traveler
Posted 20 May 2022
Struttura di nuovissima apertura in posizione comoda tra vendicari, portopalo di capo passero e a 4 minuti da Marzamemi. Personale gentilissimo e disponibile. Lo consiglio