Ratings based on 280 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great location
Posted 31 Dec 2023 on HotelsThe location is great for transportation,restaurants and clubs. The staff seemed welcoming and aproachable. The only thing I had an issue with is the kitchen,it's in need of an upgrade. The utensils and appliances needs to be of better standard. I will however recommend this place to friends.
by A verified traveler
Posted 3 Jul 2023
Reception staff were so friendly and helpful, however the pool staff were rude and wouldn’t let people staying at the hotel use the sunbeds/pool. They prioritised giving their own kids a sunbed rather than paying customers. Rooms were a great size and location was good.
Comment from Hotel Management
4 Jul 2023 by Dean Hamlet Team, Hotel Management
We are very sorry that you had such an impression. But, the children you are talking about were children of the guests of the hotel, and may be ,only one was child of the staff member. They all played very amicably and didn't interfere with anyone.In addition, we do not provide sun beds for the children, only for adults.
by A verified traveler
Posted 18 Sep 2021
Such a lovely hotel and excellent value. Nothing too much trouble for the staff. Can’t wait to go back. Thankyou Dean Hamlet !
Comment from Hotel Management
20 Sep 2021 by Dean Hamlet Team, Hotel Management
Thank you for your review
by A verified traveler
Cheap, clean and friendly. Would recommend.
Posted 13 Sep 2021 on HotelsFriendly staff, clean room, stayed in a spacious room with 3 other girls, maid came everyday to clean and provide all necessities, pool was decent, just what we needed for a cheap girls holiday.
Comment from Hotel Management
15 Sep 2021 by Dean Hamlet Team, Hotel Management
Thank you for your review
by A verified traveler
Posted 3 Sep 2021
Great location, free upgrade to the room, huuuge balcony with a nice view and a great cozy room
Comment from Hotel Management
7 Sep 2021 by Dean Hamlet Team, Hotel Management
Thank you for your review
by A verified traveler
Not as good as expected
Posted 29 Aug 2021 on HotelsWas expecting more from this hotel after reading reviews. Was ok.
Beds were not memory foam mattress per website.
Air con was set to 21° and couldn’t be lowered so if in a large room the box isn’t strong enough to cool the whole room.
Couldn’t shower with the door closed without turning the shower off with your backside.
Couldn’t turn around your sun lounger to face the sun whilst at the pool.
Asked to book loungers as pool gets busy even though it was totally quiet there.
Comment from Hotel Management
1 Sep 2021 by Dean Hamlet Team, Hotel Management
Thank you for your review
by A verified traveler
Posted 9 Mar 2020 on Hotels
by A verified traveler
Great location
Posted 1 Mar 2020 on HotelsGreat location
Comment from Hotel Management
4 Mar 2020 by Dean Hamlet Team, Hotel Management
Thank you staying with us, your review is very important fro us.
by A verified traveler from Zephyrhills Florida
Posted 6 Jan 2020
Great location, excellent facility and great staff. Trifecta!
Comment from Hotel Management
6 Jan 2020 by Dean Hamlet Team, Hotel Management
Thank you for your review
by A verified traveler
Long weekend
Posted 3 Dec 2019 on HotelsGood hotel, friendly staff, clean
Comment from Hotel Management
3 Dec 2019 by Team, Hotel Management
Thank you for your review
