Ratings based on 25 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Restaurant close early without communication!
Posted 5 Sep 2024 on HotelsThe stay was OK. The restaurant on site, “Suzannes”, where we had dinner, made a terrible mistake! After sitting in the restaurant from 19:00, having being told by reception it is open until 22:00; we gave our order at 20:00. The waitress came back and informed us the kitchen is closed. She said the chef closed it, and is doing stock-take, and they cannot help us in any way! We spoke to the manager who was quite arrogant and he confirmed the same. We had to leave! The problem is not the early closure, the problem is that no one told us in advance that the kitchen will close and that we must order before a certain time! This spoiled the Laborie experience completely! Very unhappy! And no solutions or consolation was offered. We were basically told we can leave.
by A verified traveler
Great stay at Laborie, highly recommended
Posted 20 Aug 2024 on HotelsWe really enjoyed our stay at Laborie Estate. The estate is beautiful, wonderful views, great breakfast and a cozy apartment. Everyday fresh water in the fridge, coffee in the room, everyone was very friendly.
Only comment I have is that it felt a bit anonymous and communication wasn‘t too great. We arrived late due to a delay in our flight, and we were just left with a message that due to problems with the credit card they were to cancel our room if we don’t show up till 5pm. At that time, it was already past 5, which - obviously - made us very nervous. No one was reachable by phone, so we just drove there, hoping to get into our room despite this message. And in fact we did, the key was located with Security. In the end the credit card issue was resolved the next morning. Apart from that, what I would have appreciated is a little note before check in, that we have to expect a certain noise level. There was quite some construction activity going on on the estate which lead to a non negligible noise level.
by A verified traveler
relaying getaway
Posted 18 Mar 2024 on HotelsThe Laborie estate is a great place to stay in a perfect location with good restaurants on site. Perfect for a relaxing get away.
Comment from Hotel Management
21 Mar 2024 by Annemarie, Hotel Management
Dear Robert Thank you very much for the wonderful review received. We hope to welcome you back to Laborie soon. Kind regardsLaborie Management
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by Annemarie, Hotel Management
Dear Angela Thank you very much for the wonderful review received. We hope to welcome you back to Laborie soon. Kind regardsLaborie Management
by A verified traveler
Posted 26 Jan 2024
Excellent service and staff went beyond expected levels
Comment from Hotel Management
31 Jan 2024 by Annemarie, Hotel Management
Dear Roger Thank you very much for the wonderful review received. We hope to welcome you back to Laborie soon. Kind regardsLaborie Management
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
10 Jan 2024 by Annemarie, Hotel Management
Dear Amy Thank you very much for the wonderful rating. We hope to welcome you back to Laborie soon. Kind regardsLaborie Management
by A verified traveler
Posted 25 Nov 2023
Comment from Hotel Management
30 Dec 2023 by Annemarie, Hotel Management
Dear Ali Thank you very much for the wonderful rating.We hope to welcome you back to Laborie soon. Kind regardsLaborie Management
by A verified traveler
Posted 11 Apr 2023 on Hotels
Comment from Hotel Management
12 Apr 2023 by Annemarie, Hotel Management
Dear Hennie. Thank you for taking the time to review your recent stay at Laborie Wine Estate. We are delighted to hear that you had a great experience. We look forward to welcoming you back soon. Kind regards Laborie Management
by A verified traveler
Posted 8 Apr 2023
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Comment from Hotel Management
12 Apr 2023 by Annemarie , Hotel Management
Dear Joma Thank you very much for the wonderful review received. We hope to welcome you back soon. Kind regardsLaborie Management
by A verified traveler
Posted 22 Mar 2023 on Hotels
Comment from Hotel Management
30 Mar 2023 by Annemarie, Hotel Management
To whom it may concern Thank you for taking the time to review your recent stay at Laborie Wine Estate. We are delighted to hear that you had a great experience. We look forward to welcoming you back soon. Kind regards Laborie Management
