Ratings based on 32 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Crystal
Posted 11 Nov 2024
The pool was great to have in our own space. The room was clean but odd shower setup with no curtain and water goes everywhere. The area outside of hotel was kind of run down and food was terrible. On the first night ordered food and they forgot part of order even though repeated it back to us plus took another 30-40 minutes after they knew order was missing. Plus said breakfast was 6am but did not start until 7am which was an issue when needed to leave earlier. The location was good but private pool was best attraction.
Comment from Hotel Management
12 Nov 2024 by Boutique Resort Private Poo Villa Team , Hotel Management
Dear Jamie, thank you for your kind review. We glad that you like our villa and location here. we are apologize on the part of restaurant service and so sorry for our service that not meet your standard. we will pass your comment to food and beverage department to improve this. We hopefully to welcoming you to Boutique Resort Private Pool Villa again in the nearest future. Best Regards,
by A verified traveler
Posted 30 Sep 2024
New, clean and very nice room. Spacious pool and drinks are good taste. The amenities in the room are work well. The staff is very nice. We will be back again for sure.
Comment from Hotel Management
2 Oct 2024 by Boutique Resort Team, Hotel Management
Dear Pati, thank you for your amazing review. We glad to hear that you have a great time during stay with us. We are looking forward to welcome and service you again the next trip in Phuket. Best regards, Boutique Resort Private Pool Villa Team.
by A verified traveler from Davenport
Posted 20 Sep 2024
Everything was amazing and the staff were great and kind
Comment from Hotel Management
24 Sep 2024 by Nim Pitchanun, Hotel Management
Dear Samantha, Thank you for your perfect score and sharing your thought with us. Your comment is meant a lot for us. We hope to service you again in the nearest future.Best Regards,
by A verified traveler
Posted 30 Nov 2023
My stay was so amazing! Granted this resort is far from the busy places you would want to be close to but I didn’t mind the drive. The villa was amazing I’ll definitely be staying here again! Staff so friendly and food was great. Just so relaxing and exceeded my expectations
Comment from Hotel Management
5 Dec 2023 by Sales Department, Hotel Management
Dear Risha, Thank you for your perfect scores and amazing review! We glad to know that you have a good time during stay with us. For the great thing that you will be stay with us again. So, we are looking forward to welcome and service you again in the nect trip in Phuket 3Best regards,Boutique Resort Private Pool Villa
by A verified traveler from Louisville
Posted 18 Oct 2023
Smokeless property but our room smelled of smoke.
Door did not shut from bathroom to master bedroom for privacy. No room in master bedroom for luggage must be placed in common. Bathroom construction was improper for drain of shower as using the shower outside the tub made all the floor wet including around the toilet. Pictures misleading as was when property was new. Everything from chips in paint on walls, door locks not working properly to worn furniture needs repair. Very far from main road and breakfast buffet was not the best- it you are not picky, smoke and want an inexpensive place to stay.
Comment from Hotel Management
5 Dec 2023 by Sales Department, Hotel Management
Dear Don,Thank you for your kind review. We are apologize about all inconvenient during you stay with us. We will keep recheck and fix about the smell in the room, the bathroom's door and sorry for uncomfortable about the bathroom construction, the shower and for the door lock we already repair. For our location, we are located in the environment area because we would like our customer enjoy and relax in the greedy area. But we have FREE shuttle service to shopping mall nearby and the beach, we also have a very quality price for transfer services. However, we are so sorry again for all inconvenient but we hope you will give us a chance. So, we are looking to welcome you again in the next trip in Phuket.Best regards,Boutique Resort Private Pool Villa Team
by A verified traveler
Posted 3 May 2023
Comment from Hotel Management
2 Jun 2023 by PatiPetch, Hotel Management
Hi, Mark. Thank you for your amazing point. We glad to service you again in next trip :)
by A verified traveler
Posted 16 Apr 2023
Loved the privacy and friendly staff. The property is beautiful and food is great.
Comment from Hotel Management
18 Apr 2023 by Boutique Resort Private Pool Villa, Hotel Management
Dear Natalie, Thank you for your AMAZING review. We're very happy to hear that you have got a good service from us. There is about staff , food and comfortable. And we are glad to service you again in next holiday trip. Best regards, Boutique Resort Private Pool Villa Team
by A verified traveler
Posted 6 Aug 2022
This place is so peaceful.Retreat would be a better name rather than resort!! This is a unique place where you get your own private apartment and pool. The apartments are huge and have brilliant kitchen area if you want to cook. Staff are great and will help ypu with anything. We had massages in our room and the staff sorted out tour transport etc needed. Itis quite away from good for getting into Phuket town and east activities. Taxis are expensive but they are same price as rest of Phuket.
Comment from Hotel Management
10 Aug 2022 by Boutique Resort Private Pool Villa, Hotel Management
Dear Rebecca, Thank you for your kind review. We glad to hear that you had a good time with us. We look forward to seeing you again in the nearest future Best regards, Boutique Resort Private Pool Villa
by A verified traveler
Posted 23 Jun 2022
Not much to do around that area. Need a car to go around
Comment from Hotel Management
24 Jun 2022 by Faii, Hotel Management
Dear Ali, thank you for your kind review. We look forward to seeing you again in the nearest future.
by A verified traveler
Posted 15 Jan 2022
the staff, service & care here is unmatched. truly a magnificent stay. 10 out of 10 would recommend.
Comment from Hotel Management
16 Jan 2022 by Boutique Resort Private Pool Villa, Hotel Management
Dear Deborah,
Thank you for your amazing review and choosing our beautiful resort for your special vacation. We hope you will got the highly comfortable to stay. And We are looking forward to welcoming you again.
Best Regards,
Boutique Resort Phuket Team
