Ratings based on 105 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Delray Beach
Posted 11 Aug 2024
People were nice. Villa was primo.
Comment from Hotel Management
31 Aug 2024 by Cindy, Hotel Management
Dear Cory,Thanks for staying with us. We appreciate your feedback.Regards
by A verified traveler
Posted 1 Apr 2024
We stayed in the "penthouse" villa, which was fantastic. Clean, modern, well-appointed, large. Great housekeeping, friendly staff, convenient amenities. The area itself is a bit away from things so you have to want that, which we did.
by A verified traveler
Posted 13 Aug 2023
by A verified traveler
Posted 20 Jun 2023
The 4-bedroom villa on the beach was absolutely beautiful and perfect for a family vacation. 5 star resort for sure! The pool looked just as amazing as it does on the web site-and the restaurants on the resort on both sides all had great food including vegetarian options. The staff was very friendly and helpful, and the manager Ingrid is a wonderful person who actually helped us return a lost dog back to its owner!
Only downside of the area is the massive seaweed on the beach while we were there-and the taxis are expensive to travel around.
Comment from Hotel Management
3 Aug 2023 by Cindy Clarke, Hotel Management
Hi Laura,Thanks for staying with us. We are glad that you enjoyed your stay. We are doing our best to work on the beach situation.Hope to see you soon again.Regards
by A verified traveler
Posted 15 Jun 2023
Comment from Hotel Management
3 Aug 2023 by Cindy Clarke, Hotel Management
Dear Tasha,Thanks for staying with us. We appreciate your feed back.Regards
by A verified traveler
Posted 22 Mar 2023 on Orbitz
The property was nice. The staff was great as well. The sister property (Oyster bay resort) needs to upgrade some of their facilities. The gym is very small and lackluster on both properties and the pool needs a major renovation. We had a dishwasher issue that forced us to cancel some plans one night but it was eventually fixed. Cleaning could have been better on the first day of our stay, found old bread under the bed from a previous stay. Nice stay overall but improvements could be made to make the stay more enjoyable.
Comment from Hotel Management
23 Mar 2023 by Cindy Clarke, Hotel Management
Dear Leon,Thanks for staying with us and for providing your feedback. We appreciate your comments and will work on the issues you encountered to ensure a better stay for future guests.Warm Regards
by A verified traveler
Posted 16 Mar 2023
Comment from Hotel Management
6 Apr 2023 by Cindy Clarke, Hotel Management
Dear Margarita,Thanks for staying with us.Regards
by A verified traveler
Posted 20 Feb 2023
Comment from Hotel Management
14 Mar 2023 by Cindy Clarke, Hotel Management
Dear Victoriya,We are glad you enjoyed y our stay with us.We look forward to seeing you again.Sunny Regards
by A verified traveler
Posted 27 Dec 2022
Beautiful property! Very spacious… Concierge and staff very friendly and efficient !
Comment from Hotel Management
27 Dec 2022 by Cindy Clarke, Hotel Management
Dear Leonard,Thanks for your feedback. We are glad you enjoyed your stay.Happy Holidays
by A verified traveler
Posted 8 Sep 2022 on Travelocity
