Ratings based on 247 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 15 Dec 2024
Called up reception after my stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Great location (except current closure of bridge makes a taxi journey back from city at night expensive). Lovely owner and staff. Great, and generous, selection of breakfasts. Rooms comfortable and everything you need but could do with updating.
1 out of 5
by A verified traveler

Posted 8 Nov 2024
The heater was virtually not working. We made a complaint but that did not change anything. We could not sleep because the room was very cold throughout.
Comment from Hotel Management
8 Nov 2024 by River Hotel Manager, Hotel Management
Thank you for your review and we are sorry you feel the hotel was not warm enough. When you called reception, we checked the radiator in your room, which was working well. Radiators have individually controlled thermostats and we turned your radiator setting to maximum. Please note it is not normal to have heating on throughout the night in the UK.
5 out of 5
by A verified traveler from Frederick

Posted 27 Oct 2024
A wonderful old house on the river. Convenient parking and close to downtown.
4 out of 5
by A verified traveler

Posted 20 Oct 2024
I recently stayed at this hotel and was impressed by its excellent location, close to the station and incredibly convenient to explore Oxford. The staff were attentive, friendly, and always ready to offer valuable advice on the best things to see and do in the city. Breakfast was a highlight, especially while enjoying views of the river and garden. Overall it was an enjoyable stay in Oxford.
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Clean, comfortable and friendly! Close to transportation and a 10min walk to the city center. Breakfast was wonderful! Lovely little sitting room stocked with drinks and snacks was an added bonus. Would definitely stay there again.
2 out of 5
by A verified traveler

Poor Quality

Posted 11 Sep 2024 on Hotels
4 out of 5
by A verified traveler

Posted 26 Jul 2024
Comment from Hotel Management
6 Sep 2024 by River Hotel, Hotel Management
Thank you for your review
4 out of 5
by A verified traveler

Posted 11 Jul 2024
Comment from Hotel Management
6 Sep 2024 by River Hotel, Hotel Management
Thank you for your review