Ratings based on 123 Verified Reviews
3.1 Room cleanliness
3.8 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
The room was cheap and not far from uptown. The staff was very friendly. They are currently under renovation, so it wasn't as clean as expected. Would stay again.
Comment from Hotel Management
4 Nov 2024 by Management, Hotel Management
Dear Jessica, Thanks for sharing your feedback. As renovation is a direction for better service which is coming soon. Thank you, Kind Regards
by A verified traveler
Posted 21 Oct 2024
The staff was wonderful (ALWAYS!), but the room could have been cleaner, especially the floor!
Comment from Hotel Management
21 Oct 2024 by Management, Hotel Management
Hello Joel, glad you enjoyed your stay with us and the staff. Hope to see you soon in the future. We've addressed these concerns with our cleaning staff to ensure it doesn't happen again. Best Regards
by A verified traveler
Posted 20 Oct 2024
No smoking policy not enforced. Hotel needs an overhaul. Our room was dirty and in need of repairs.
Comment from Hotel Management
21 Oct 2024 by Management, Hotel Management
Dear Jay, ,Thank you for your feedback. We sincerely apologize for the issues with the room cleanliness. This is not the standard we aim for, and we’re addressing it immediately. Your input is valuable as we work to improve under new management. .
by A verified traveler
Posted 20 Oct 2024
Very nice
Comment from Hotel Management
20 Oct 2024 by Management, Hotel Management
Dear Rick, , thank you for staying with us and reviewing your experience for your lodge in. Best Regards,
by A verified traveler
Posted 6 Oct 2024
Hotel was dirty
Comment from Hotel Management
7 Oct 2024 by Management, Hotel Management
Dear Mark, Thank you for your feedback. We're genuinely sorry to hear about the cleanliness issues you experienced. We've addressed these concerns with our cleaning staff to ensure it doesn't happen again. We hope you'll give us another chance to provide you with a better stay.
by A verified traveler
Posted 22 Sep 2024
Nice staff
Clean and updating
Comment from Hotel Management
23 Sep 2024 by Management., Hotel Management
Dear Deborah, thankyou for you warm reviews and happy to know you had wonderful stay with us. Best Regards.
by A verified traveler
Posted 20 Sep 2024
.
by A verified traveler from miami
Posted 19 Sep 2024
Dirty
by A verified traveler
Posted 15 Sep 2024
There was very little furniture in the room. Everything was under construction including the pool.
Comment from Hotel Management
16 Sep 2024 by Management, Hotel Management
Dear Sam, we are very sorry that you were not happy with the room as there was little furniture, we apologize for the inconvenience on stay,Best Regards,
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Management, Hotel Management
Dear Maria, thank you for your wonderful review on your stay with us, Kind Regards
