Ratings based on 2 Verified Reviews

2.5 out of 5
4.0 Room cleanliness
2.5 Service & staff
2.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Disappoint stay!!!

Posted 1 Aug 2019 on Hotels
I took a 16 days family trip in UK, and stayed in 10+ different hotels. The stay with this property was nice, until I was totally shocked when the property charged me 200 pound deposit after I checked out. The property said: "One of the terms are that all used kitchen equipment is put away clean and DRY. On inspection of the property on your departure, it was clear that you had not observed this. Our housekeeper found everything used had been put away soaking wet in the cupboards and drawers." I did notice the term and condition when I checked in. We cooked for dinner, and when I cleaned up the kitchen, I kept in mind that I have to make sure the used kitchen equipment needs to be clean and dry. I noticed there's NO dishwasher, so I used the towel to wipe up the dishes after I washed them, then I put them back to the drawer. I DO NOT KNOW HOW CAN I DO BETTER! This is REALLY DISAPPOINTING!! For any guests staying here, be careful you may need to spend 200 pound extra money for NO REASON!!
Comment from Hotel Management
1 Aug 2019 by Arma Short Stays 122 , Hotel Management
Dear Guest Thank you for your review. Prior to check in your were aware of our terms and conditions. Unfortunately we do not tolerate the condition in which you left our property and therefore your care/respect bond was withheld. It’s a shame you felt that it was okay to leave our property in such conditions. Best wishes Arma Short Stays 122
4 out of 5
by A verified traveler

Posted 5 Nov 2018
The space. There was plenty of room for us 4 ladies and a bed each. A separate dining room added to the comfort of eating at a table. A sofa big enough, just, for us to sit and watch dvds.