Ratings based on 32 Verified Reviews
4.2 Room cleanliness
3.6 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Great staff and clean environment
by A verified traveler from Weatherford
Posted 14 Jun 2024
Security is always important to my husband when I come to Nigeria. This property exceeded our expectations. The food, service and staff were amazing. Will stay here again!
Comment from Hotel Management
16 Jun 2024 by Amaka, Hotel Management
Dear, Sandy, thank you for visiting Protea Hotel Owerri and for sharing this review.Indeed, the importance of security cannot be over emphasized and as such, we prioritize the safety of our guests and associates alike. We are so glad you enjoyed your stay and look forward to welcoming you again soon.
by A verified traveler
Posted 10 Jun 2024
Average
Comment from Hotel Management
16 Jun 2024 by Amaka, Hotel Management
Dear Emmanuel,I can tell that you were not fully excited by your visit.Please feel free to let us know your areas of concern. Thanks.
by A verified traveler
Posted 10 Jun 2024
Average
Comment from Hotel Management
10 Jun 2024 by Amaka, Hotel Management
Dear Emmanuel, I can tell that you were not fully excited by your visit. Please feel free to let us know your areas of concern. Thanks.
by A verified traveler
Posted 10 Jun 2024
Average
Comment from Hotel Management
16 Jun 2024 by Amaka, Hotel Management
Dear Emmanuel, I can tell that you were not fully excited by your visit. Please feel free to let us know your areas of concern. Thanks.
by A verified traveler
Posted 24 May 2024
The staff was rude.
Comment from Hotel Management
27 May 2024 by Amaka, Hotel Management
Dear Emmanuel, thank you for taking your time to give us a review. i apologize on behalf of the staff that was rude. It was not intentional. Our aim is always to make your stay comfortable and memorable, and we hope to see you again sometime soon.
by A verified traveler
Posted 25 Apr 2024 on Hotels
Comment from Hotel Management
25 Apr 2024 by Stephen, Hotel Management
Good morning, thank you for your post stay review. Actually I was expecting a 10 out 10 but is there an area of improvement u will want the property to take action on, please share with us. Thanks
by A verified traveler
Posted 4 Feb 2024
Great food, experience and outstanding customer service
Comment from Hotel Management
5 Feb 2024 by DIdi, Hotel Management
Thank you Iyke, for the positive feedback which I have also shared with the team. The join me in saying "Thank you". We are committed to excellent service and enjoyed serving you. We look forward to welcoming you back soon.
by A verified traveler
Posted 18 Jan 2024 on Hotels
Check in process is laborious, and time consuming. Front desk staff are not attentive and need additional training.
by A verified traveler
Posted 30 Dec 2023 on Hotels
Check in was laborious, time wasting and two hours later than advertised check in time. Service was average. Hotel.com, and local hotels reservation information did not sync either due to intentional deliberate action, or outright careless. I highly suspect the former and not the later. Service and experience witnessed was not typical of my experience at Protea.
