6/10 Okay
Shanna
Traveled with family
Aug 12, 2024
Disliked: Cleanliness, amenities
This property is overpriced. For over $200 a night, I would expect a room that does not smell of urine and for my mini fridge to work. I called the front desk several times asking for the mini fridge to be repaired to no avail. Some of the staff (the waiter at the Bar) were very pleasant and others (woman at the front desk when I checked in) were not pleasant. The pool area was nice; yet it should be clearly stated that to enjoy the facilities, you must wear a swimming cap which is available for an additional fee. My son (who has sensory issues) was thrown off by the need for the cap and refused to go into the pool. I also found it strange that you needed a reservation to use the pool area.
Shanna
Stayed 2 nights in Aug 2024