Ratings based on 979 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
The hotel is dated. Breakfast is very simple. The staff is nice.
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Tsvetelina,We appreciate your kind words about our staff. Your feedback on the breakfast and the hotel's decor is duly noted for future improvements. Please feel free to reach out to our management team directly to discuss your experience in more detail.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Donna, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 20 Nov 2024
Room bathroom had some broken tile floor need to be clean better but over all good stay
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello virginia, Thank you for sharing your feedback with us. We appreciate your comments and will address the issues you've mentioned to maintain our high standards. We hope to welcome you back for an even more enjoyable stay in the future.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello James, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. Our team is here to assist you further.
by A verified traveler
Posted 14 Nov 2024
It was clean. Outdated rooms
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Micheal,Thank you for taking the time to share your feedback with us. We appreciate your comment on the cleanliness of the hotel. We continuously strive to improve our services and facilities to ensure a pleasant experience for all our guests. Your input is valuable as we work towards enhancing our guests' stay with us.
by A verified traveler
Posted 13 Nov 2024
This hotel is an excellent value. My room was very clean and while the hotel is near a highway, it was very quiet. The staff were very professional and friendly. My stay exceeded my expectations.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Twilah,We appreciate your positive feedback on our clean rooms, quiet surroundings, and friendly staff. Delivering exceptional value and exceeding expectations are our top priorities. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 10 Nov 2024
Very nice front desk lady
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Elizabeth,We are pleased to hear that you had a positive interaction with our front desk staff. Our team takes great pride in providing excellent service to all our guests. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Mary,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience during your time at our hotel. If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!
by A verified traveler
Posted 9 Nov 2024
Not clean enough, fridge was making noises and the bad smell in the room.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Wilson,We appreciate your feedback and apologize for any inconvenience during your stay. Your comments will be shared with our team to ensure a better experience for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Maricella, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
