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Serra Palace Hotel

3.5 star property
Hotel in Ouro Branco with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Serra Palace Hotel

Pool
Lobby
Parking
Minibar, in-room safe, desk, blackout drapes
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Room service
  • Laundry
The current price is P3,844
P4,036 total
includes taxes & fees
Jul 23 - Jul 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Desk
In-room safe
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Desk
In-room safe
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Desk
In-room safe
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds
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About the neighborhood

Map
Rua Jose Pereira Sobrinho, 350, Ouro Branco, MG, 36420-000

What's nearby

  • Federal University of Ouro Preto - 40 min drive - 35.8 km
  • Nossa Senhora do Pilar Church - 41 min drive - 36.5 km
  • Tiradentes Square - 41 min drive - 36.9 km
  • Museu da Inconfidencia - 41 min drive - 36.9 km
  • Nossa Senhora do Carmo Church - 41 min drive - 36.9 km

Getting around

  • Belo Horizonte (CNF-Tancredo Neves Intl.) - 133 min drive

Restaurants

  • ‪Restaurante Trem Mineiro - ‬17 min walk
  • ‪Churrascaria Cabana - ‬8 min walk
  • ‪Malibu Grill - ‬4 min walk
  • ‪Restaurante Bom Apetite - ‬9 min walk
  • ‪Jah do Acai / Penguins - ‬3 min walk

About this property

Serra Palace Hotel

Hotel in the city center
Take advantage of a free breakfast buffet, a garden, and dry cleaning/laundry services at Serra Palace Hotel. The on-site Regional cuisine restaurant, Serra Palace, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, barbecue grills, and multilingual staff
  • An elevator, a computer station, and 1 meeting room
  • A TV in the lobby
Room features
All 80 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Serra Palace

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference center (2,422 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from March 3 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Serra Palace Hotel Ouro Branco
Serra Palace Ouro Branco
Serra Palace
Serra Palace Hotel Hotel
Serra Palace Hotel Ouro Branco
Serra Palace Hotel Hotel Ouro Branco

Frequently asked questions

Is Serra Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Serra Palace Hotel?

As of Jun 27, 2025, prices found for a 1-night stay for 2 adults at Serra Palace Hotel on Jul 23, 2025 start from P 3,843.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Serra Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Serra Palace Hotel?

Check-out is at noon.

Where is Serra Palace Hotel located?

Located in the heart of Ouro Branco, this hotel is 7.7 mi (12.3 km) from Itatiaia State Natural Monument and within 16 mi (25 km) of Mother Of Our Lady Of Conception and Sanctuary of Bom Jesus do Congonhas. Imagem e Memoria Museum and Museu Romaria are also within 16 mi (25 km).

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Serra Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 99 reviews
Rating 8 - Good. 34 out of 99 reviews
Rating 6 - Okay. 8 out of 99 reviews
Rating 4 - Poor. 5 out of 99 reviews
Rating 2 - Terrible. 2 out of 99 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10

Under renovation.
Stayed 3 nights in Nov 2024

10/10

Stayed 1 night in Nov 2024

10/10

Ótimo atendimento.
Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 2 nights in Oct 2024

10/10

Gostei de tudo-
Stayed 1 night in Aug 2024

10/10

Stayed 2 nights in Aug 2024

10/10

Stayed 3 nights in Aug 2024

10/10

Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jul 2024

6/10

Stayed 1 night in Jun 2024

10/10

Stayed 3 nights in May 2024

4/10

Toalhas horriveis. Banheiro sem circulação de ar. Café da manhã muito fraco. Localização tb nao eh das melhores. O atendimento eh ok. O quarto eh limpo e espaçoso. Nao tem ar condicionado.
Stayed 2 nights in May 2024

2/10

A estrutura física do hotel em sí é boa mas não vale a pena se hospedar aqui: PÉSSIMA EXPERIÊNCIA. O café da manhã é um verdadeiro cenário de horror: O café é servido em uma "mesa" aberta e, por isso, dezenas de mosquitos e moscas ficam sobre os alimentos. Praticamente todos os alimentos continham moscas. Falta de higiene total. Fotografei e filmei os mosquitos/moscas nos alimentos e passei o caso à recepção e à gerência do hotel que, como medida, apenas colocaram um ventilador no dia seguinte no local para "espantar" os mosquitos e que, obviamente, não resolveu o problema, uma vez que no dia seguinte haviam moscas/mosquitos nos alimentos. Essa situação é inadmissível pois além de não ser higiênico, contribui para a transmissão de doenças. Como se não bastasse o cenário de horror com as moscas/mosquitos no café da manhã, uma aranha desceu do lustre do teto do quarto e caiu sobre a cama e tive que matá-la. Além disso constatei os seguintes pontos negativos: 1- Ausência de secador de cabelo no banheiro. 2 - Chuveiro com pouca pressão hídrica. 3 - As cortinas (cortina e black out) são pequenas para o tamanho da janela e, ao amanhecer, o quarto fica bem claro impossibilitando dormir satisfatoriamente. 4 - No quarto havia apenas um lençol e uma manta branca bem fina para cobrir (não havia edredom/cobertor disponível no quarto) e por isso senti frio durante a noite. 5 - A piscina é pequena e fica em frente a área do café da manhã comprometendo a privacidade do hóspede.
Stayed 4 nights in Dec 2023

8/10

O hotel tem uma boa estrutura e quartos espaçosos. Pontos positivos: Quarto espaçoso, estacionamento grande e bons preços de lavanderia. Pontos negativos: Chuveiro ruim (sai pouca água e muito espalhada), piscina que fica quase dentro do restaurante e café da manhã que apesar de muita variedade, não parece ser renovado todos os dias.
Stayed 6 nights in Jan 2024

6/10

Stayed 2 nights in Dec 2023

8/10

Stayed 2 nights in Dec 2023

4/10

Portaria : funcionario mal arrumado com roupa suja atendendo no balcao. Foi comunicado que telefone do quartobestava estragado mas nada foi feito nos outros dias de estadia Comida mal feita, carne dura , nao era picanha mas foi vendida como tal. Vaso sanitario com descarga vazando.ovo do cafe da manha pessimo...
Stayed 4 nights in Oct 2023

8/10

Foi boa !!!
Stayed 3 nights in Oct 2023

10/10

Stayed 1 night in Oct 2023

4/10

Stayed 2 nights in Sep 2023

10/10

Stayed 1 night in Jul 2023

10/10

Stayed 1 night in May 2023

10/10

Stayed 4 nights in Feb 2023

10/10

Stayed 3 nights in Apr 2023