Ratings based on 661 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
I would definitely recommended this hotel to family and friends.
Comment from Hotel Management
24 Nov 2024 by Tracey, Hotel Management
Good AfternoonWe are pleased to hear you enjoyed your stay with us, thank you for the review.Kind Regards
by A verified traveler from Franklin
Posted 22 Nov 2024
The 2 front desk ladies and the Breakfast lady where great. Super friendly and heloful. Highly recommend t
Comment from Hotel Management
23 Nov 2024 by Georgia, Hotel Management
Thank you so much for your kind words!We are pleased you enjoyed your stay with us and we look forward to welcoming you back in the future.Best wishes
by A verified traveler
Posted 22 Nov 2024
Over all this hotel is really good. Only one issue is the fact the drains in the showers don't drain properly
Comment from Hotel Management
23 Nov 2024 by Georgia, Hotel Management
Thank you for your kind words Michelle,We are pleased you enjoyed your stay with us! Please make the hotel aware of the room you stayed in for us to address this issue further.Best wishes
by A verified traveler
Posted 21 Nov 2024
Shower was either boiling hot or cold, no inbetween.
Room heater was luke warm at best.
Drains in bathroom were stinking
Comment from Hotel Management
21 Nov 2024 by Georgia, Hotel Management
Good evening Dean,I am very sorry you have experienced this. Please may you contact the hotel to discuss this further so we can note the room number to look into this further.Once again I am sorry this has happened
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 16 Nov 2024
The staff were all very helpful and the hotel was clean.We were able to get a ground floor room .Breakfast was great we will return again.
Comment from Hotel Management
16 Nov 2024 by Reception Team, Hotel Management
Good EveningWe are pleased to hear you enjoyed your stay with us.Thank you for the kind feedback its very important to us to help improve our service.Kind RegardsTracey
by A verified traveler
Posted 13 Nov 2024
Very courteous staff, very helpful.
Very good choice of breakfasts and quality food.
Rooms very clean and serviced every day.
Couldnt fault the place.
Comment from Hotel Management
13 Nov 2024 by John, Hotel Management
Dear GuestThank You for your lovely review, We are delighted you had a good stay with us and look forward to welcoming you back very soon,Kind RegardsJohn HolroydGeneral Manager
by A verified traveler
Posted 4 Nov 2024
All ok. Would stay here again no problem.
Comment from Hotel Management
11 Nov 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to review Holiday inn express Leeds east.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to review Holiday inn express Leeds east.
by A verified traveler
Posted 3 Nov 2024
Check in was easy and swift. The room was clean but could do with some maintenance, particularly the bathroom floor tiles. The room was a little on the small side to accommodate a family of four. Overall we had a good stay.
Comment from Hotel Management
4 Nov 2024 by Holiday Inn., Hotel Management
Thank you for taking the time to review Holiday Inn express Leeds East.
