Ratings based on 120 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jul 2024
Çok eski ve yenilenmemiş bir otel, temizlik vasattı. Kahvaltı idare eder personel güler yüzlü ve yardımcı oluyor.
Comment from Hotel Management
31 Jul 2024 by The Manager, Hotel Management
Dear M. Mehmet,Thank you for your feedback. We apologize that the condition of the hotel and the cleanliness did not meet your expectations. Your comments are taken very seriously.However, we’re glad to hear that you found our staff friendly and helpful. We are continuously working to improve our services, and we hope to have the opportunity to provide you with a better experience during your next visit.
by A verified traveler from Brooklyn
Posted 16 May 2024 on Orbitz
by A verified traveler
Posted 16 Sep 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Manager, Hotel Management
Bonjour,Nous sommes ravis d'apprendre que vous avez passé un bon séjour. Nous espérons que votre expérience a été agréable dans son ensemble, et nous serions ravis de vous accueillir à nouveau pour d'autres séjours tout aussi agréables à l'avenir. N'hésitez pas à nous faire part de tout autre commentaire ou besoin particulier que vous pourriez avoir.
by A verified traveler
Posted 1 Sep 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Manager, Hotel Management
Bonjour,Nous apprécions vos commentaires sur votre séjour. Nous espérons avoir l'opportunité de vous accueillir à nouveau avec une expérience plus satisfaisante.
by A verified traveler
Posted 4 Feb 2023 on Hotels
Breakfast is almost not existing, heating system broke at night & woke up on AC blowing cold air when the nights were 0 degrees! No hot water in the morning, electrical plugs falling off the walls. Hotel needs a serious renovation!
by A verified traveler
Posted 1 Dec 2022 on Hotels
by A verified traveler
Posted 14 Nov 2022 on Hotels
The building was dirty.
The staff were helpful and changed it.
The shower was terrible.
Comment from Hotel Management
16 Nov 2022 by Manager, Hotel Management
Dear Mr Jacob,First of all, we would like to thank you for choosing our hotel for your visit to Oujda. We have noted your remarks and inform you that we are at your disposal to guarantee a memorable experience for our customers. We hope to see you again very soon in order to provide the best possible services. Sincerely The Manager
by A verified traveler
Posted 8 Aug 2021
It doesn’t worth 4 stars hotel
Comment from Hotel Management
9 Aug 2021 by la direction, Hotel Management
We are sorry if you did not enjoy your stay.
we will do our best to make it wonderful for your next stay
Sincerely
by A verified traveler
Posted 6 Jan 2020 on Orbitz
Comment from Hotel Management
6 Jan 2021 by Atlas Hospitality Morocco, Hotel Management
Dear Customer,
Thank you for sharing your experience on Expedia following your recent stay at Atlas Orient.
We hope to have the pleasure of welcoming you very soon.
Regards,
General Manager - Atlas Orient.
by A verified traveler
Posted 5 Jan 2020 on Orbitz
The area is nice and remote. It is in the middle of the town I would say or at least I was able to go the north, south, west and the east side of the city!
Comment from Hotel Management
6 Jan 2021 by Atlas Hospitality Morocco, Hotel Management
Dear Customer,
Thank you for sharing your experience on Expedia following your recent stay at Atlas Orient.
We hope to have the pleasure of welcoming you very soon.
Regards,
General Manager - Atlas Orient.
