Ratings based on 388 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
8 Dec 2024 by L équipe du phare, Hotel Management
merci de votre noteCordialement.
by A verified traveler from Leighton Buzzard
Posted 4 Nov 2024
We use this property as it is convenient for the ferry terminal. There are also restaurants nearby, so there is a choice for the evening. Polite, efficient check in and room is perfectly adequate for what we want and what we have paid.
Comment from Hotel Management
8 Dec 2024 by L équipe du phare, Hotel Management
Merci pour votre commentaire.Nous somme enchanter de savoir que vous avez aimé votre séjour.Cordialement.
by A verified traveler
Posted 26 Oct 2024
Friendly staff. Great location for visiting D day locations. Restaurant perfect with great food. Our first visit to France and hit gold with this hotel.
Comment from Hotel Management
8 Dec 2024 by L équipe du phare, Hotel Management
Nous vous remercions pour votre commentaire.En espérant vous revoirCordialement.
by A verified traveler
Posted 21 Oct 2024
This property I used for convenience for Ferry terminal. 5 minutes away. Rooms have everything you need. Bar restaurant seating outside. Staff speak English. Breakfast additional cost. Meals very good with fast service. Definitely use this hotel for future visits.
Comment from Hotel Management
8 Dec 2024 by L équipe du phare, Hotel Management
Merci pour toute ce bon commentaire.Cela nous encourage a continuer nos efforts pour améliorer nos services.Cordialement.
by A verified traveler
Posted 16 Oct 2024
5 minutes from Ferry terminal. Breakfast and evening meal at additional cost. Perfect location. Will use again for Future bookings.
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 25 Sep 2024 on Hotels
Old,falling apart,musty smelling. No lift
Comment from Hotel Management
6 Nov 2024 by l' équipe du phare, Hotel Management
Bonjour,Je suis désolé que notre hôtel ne vous es pas satisfait.Nous mettons tout en œuvre pour nous amélioré.En espérant vous revoir pour une autre chanceSincères salutations Mickaël réceptionniste
by A verified traveler
Posted 21 Sep 2024
No lift only narrow stairs. WiFi only available in the reception area at times. No hot water available on three separate occasions. Worst continental breakfast ever had. Constantly asking for breakfast items to be replenished. No safe, fridge or tea or coffee facilities in the room. A certain member of staff extremely rude and abrupt [ others very good ].
Comment from Hotel Management
1 Nov 2024 by mickael, Hotel Management
hello,sorry for the inconvenience of your staythe wifi is now available after repair, the boiler has also been revised and repaired to avoid this kind of inconvenience. Most customers like our breakfast I am sorry that you did not like itI remind you that we are a 2 star hotel and that the equipment you requested is not mandatoryWe are sorry for the staff who rushed youThe lighthouse team
by A verified traveler
A great location!
Posted 16 Sep 2024 on HotelsStayed here several times for one night durations only but it is convenient, clean and friendly. The restaurant has a great choice and the food is great.
Comment from Hotel Management
1 Nov 2024 by mickael, Hotel Management
Thank you for this comment.We put a point of honour at the cleanliness and quality of the restaurantthe lighthouse team
