Ratings based on 98 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Sep 2024
Most unhelpful staff, the description of the resort on Expedia is exaggerated and not true. I wouldn’t recommend this resort, as there are many available which are far superior at this price.
by A verified traveler
Posted 5 Sep 2024
Accommodation was spacious and clean. However, there was no functioning telephone line, no wi-fi and AC was not working. The staff were most unhelpful and most couldn't communicate in English. The al-a-carte restaurants and bars (as advertised) were permanently closed. There was only one dining option in the restaurant which was abysmal. The swimming pool was nice and the evening entertainment was of average quality. I wouldn’t recommend this resort as there are many available which are definitely superior, at this exaggerated price. Not going back.
by A verified traveler
Posted 25 Aug 2024
Really good stay! All the staff work really hard! Abdel at the terrace bar was great. Area to improve, they kept running out of ice at the bars
by A verified traveler
Posted 14 Aug 2024
Lovely hotel, enormous pool, plenty of room and sun beds, very friendly and helpful staff. Fabulous time!
by A verified traveler
Posted 29 Jul 2024
Clean accomodation, excellent attentive staff, fun swimming pool, plenty of food choice and fabulous weather. What more could you ask for! Fantastic family holiday! Kids absolutely loved it!
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 22 May 2024
On arrival the reception staff were not helpful, charged me 4 x the tourist tax I was expecting to pay. Reception is nice but that's it, the room was dirty with hair in the bathroom, the sunbeds were the dirtiest I have ever come across. Restaurant food was cold, they put fresh food on top of the food already there and not much choice. I asked one day why the food was cold and the lady seemed confused that I asked and she made fresh fries for my daughter. The birds were wadding in the pool, tells me there was not much chlorine in there, round the pool edge was grim, just filthy. Would not recommend
by A verified traveler
Posted 15 May 2024
Bon rapport qualité prix et personnel très disponible
by A verified traveler from POOLE
Posted 3 Apr 2024
This should be a great hotel for couples. The rooms have queen beds and the pooll and the staff are excellent. The rooms do not have jetted tubs as suggested on Expedia. However they are of a high quality. This property is let diwn by poor and repetitive food. A very poor liquor selection. With no international brands even at extra costs. The evening disco is alcohol free even though it has a better bar than the all inclusive one. Tapas bar not open at all during our stay. Not a hotel for food lovers unless you are vegetarian and addicted to aubergines. Ten different aubergine dishes on second night. Meat almost none existent and tagines which I love poorly cooked with poor quality fatty and grizzly meat. Fish dishes ok but dried out under lights. No lamb at all during our visit. This hotel needs to wake up, to the realities and demands of the modern day traveller.
by A verified traveler
Posted 30 Mar 2024
The property grounds, especially the outdoor areas near the pool were beautiful with amazing views. The staff were also super friendly and helpful. Unfortunately, our room was pretty disappointing. It was not very clean, and the tub and sink would clog after 2-3 seconds of the water running, which made using the bathroom really unpleasant.
