Ratings based on 409 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2025
This property is not as nice as it is made out to be on-line. "Breakfast" was non-existent and the building always smelled of curry or other middle eastern cuisine. Staff was friendly enough, but nothing over the top and the walls were very thin and therefore you could hear everything inside and out. Overall it was clean and was fine for a right off the interstate place to lay your head, but amenities were few and far between. No smart tv w/ basic local cable, inconvenient vending and laundry, the pool was never open...very truck-stop sort of experience.
Comment from Hotel Management
8 Jan 2025 by Super 8 Ottawa, Hotel Management
Thank you for sharing your feedback. We're glad to hear that you found the staff friendly and the property clean. We do apologize that some aspects of your stay did not meet your expectations. Your comments are appreciated, and we will certainly take them into consideration as we continue to improve the guest experience. We hope to have the opportunity to welcome you again in the future and offer a stay that better suits your needs.
by A verified traveler
Posted 30 Dec 2024
One of the cleanest, most up to date paint/carpet motels I have been in the last couple of years!
by A verified traveler
Posted 25 Dec 2024
Great place for pets. Just wish the website would tell you about the pet fee ahead of time.
by A verified traveler
Posted 9 Dec 2024
They allow pets
by A verified traveler
Posted 26 Nov 2024
I was very excited to show and find they had an indoor pool. The staff was very kind and waffles were delicious!
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Oct 2024
It was peaceful.... The lady that works in the am is kinda rude.
by A verified traveler
Posted 14 Oct 2024 on Hotels
by A verified traveler
Posted 14 Oct 2024
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by A verified traveler from Brownsville
Posted 12 Oct 2024
The place is okay for the price. Staff were friendly. Towels in rooms had old stains on them even though they were clean, doorway had a gap where a lot of light would seep through, and tub/shower looked dirty. Remote for the TV wasn’t working but they came a replaced it right away. TV has basic channels but not a smart TV so couldn’t watch my own Netflix or screen share. It’s a good budget friendly place but don’t expect anything extra or fancy.
