Ratings based on 992 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The staff here were very friendly and welcoming. The rooms were clean and comfortable. The hot breakfast included with the stay was an added bonus. Would definitely recommend.
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
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Comment from Hotel Management
22 Nov 2024 by Phil, Hotel Management
Dear Valued GuestThank you for taking the time to share your experience with us. It is greatly appreciated. We are thrilled to know that you enjoyed your stay with us in Kanata.We look forward to welcoming you back.Sincerely,Phil V.Front Office Manager
by A verified traveler
Posted 21 Nov 2024
Great stay. Highly recommend
Comment from Hotel Management
21 Nov 2024 by Phil, Hotel Management
Dear Valued GuestThank you for taking the time to share your experience with us. It is greatly appreciated. We are thrilled to know that you enjoyed your stay with us in Kanata.We look forward to welcoming you back.Sincerely,Phil V.Front Office Manager
by A verified traveler
Posted 20 Nov 2024
Quiet clean and polite staff.
Comment from Hotel Management
21 Nov 2024 by Phil, Hotel Management
Dear Valued GuestThank you for taking the time to share your experience with us. It is greatly appreciated. We are thrilled to know that you enjoyed your stay with us in Kanata.We look forward to welcoming you back.Sincerely,Phil V.Front Office Manager
by A verified traveler
Posted 18 Nov 2024
The elevated parking is fine for cars but anything larger makes parking and departing difficult.
Comment from Hotel Management
19 Nov 2024 by Phil, Hotel Management
Dear Valued Guest,Thank you very much for taking the time to review your stay. We sincerely apologize for the inconvenience caused and we truly appreciate your feedback as this is the only way we can continuously improve the service we aim to provide. We are most regretful for the issues you encountered and we would like to inform you that we certainly addressed them with our management. We would like to apologize for not exceeding your expectations on this matter.We hope to welcome you again.
by A verified traveler
Posted 17 Nov 2024
Nice room, could have done a better job with cleaning.
Comment from Hotel Management
18 Nov 2024 by Phil, Hotel Management
Dear Valued GuestThank you for taking the time to share your experience with us. It is greatly appreciated. We are thrilled to know that you enjoyed your stay with us in Kanata.We look forward to welcoming you back.Sincerely,Phil V.Front Office Manager
by A verified traveler
Posted 16 Nov 2024
Stayed here for one night. Reception was great. The place was clean. It had good amenities. Decent number of USB ports near the bed. There is plenty of room for parking even when there was an event going on. Free breakfast wasn’t something that I would write home about, although, the chicken sausage was tasty. I would stay here again.
Comment from Hotel Management
18 Nov 2024 by Phil, Hotel Management
Dear Valued GuestThank you for taking the time to share your experience with us. It is greatly appreciated. We are thrilled to know that you enjoyed your stay with us in Kanata.We look forward to welcoming you back.Sincerely,Phil V.Front Office Manager
by A verified traveler
Posted 16 Nov 2024
Some constructions around but still ok . In the future will be perfect
Comment from Hotel Management
18 Nov 2024 by Phil, Hotel Management
Dear Valued GuestThank you for taking the time to share your experience with us. It is greatly appreciated. We are thrilled to know that you enjoyed your stay with us in Kanata.We look forward to welcoming you back.Sincerely,Phil V.Front Office Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Phil, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay. We truly appreciate it as this is the only way we can continuously improve our services. Our goal is providing an excellent experience to our guests and we sincerely apologize for falling short of meeting your expectations. We would love the opportunity to regain your confidence and hope that you will consider staying with us in the future. Sincerely,Phil V.Front Office Manager
