Ratings based on 988 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Great stay. Very friendly staff.
Spacious units and very clean.
Comment from Hotel Management
17 Dec 2024 by GM, Hotel Management
Dear Jenny, We pride ourselves on providing excellent service and spotless accommodations, so it is wonderful to hear that you appreciate our efforts. Your feedback will be shared with the team as they work hard to ensure the property is as clean and comfortable as possible. Thank you for your review, and please come back anytime. Best, Wayne Day, GM
by A verified traveler
Posted 15 Dec 2024
We had a great stay at the Homewood hotel. Our room was spacious and quiet, and the bed was comfortable. Also enjoyed the heated indoor pool. Would stay here again.
Comment from Hotel Management
16 Dec 2024 by GM, Hotel Management
Dear Judith, The fact that you want to return means we did our jobs and did them well. Thank you for choosing our Homewood Suites and taking time out of your day to let us know you enjoyed your time with us. Please feel free to come back anytime. Best, Wayne Day, GM
by A verified traveler from Newmarkert
Posted 15 Dec 2024
Comment from Hotel Management
15 Dec 2024 by GM, Hotel Management
Dear Chris, Your thoughtful review of our hotel truly brightened our day! We are delighted that you enjoyed your visit and we are sincerely grateful for choosing us. We can't wait to welcome you back again soon! Best, Wayne Day, GM
by A verified traveler
Posted 13 Dec 2024
The pool was very clean and a pleasure to swim in.
Comment from Hotel Management
14 Dec 2024 by GM, Hotel Management
Dear Michael, We strive to provide a pleasant stay, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Wayne Day, GM
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by With warm regards, //Donnalee/Guest Relations, Hotel Management
Dear Matt:Thank you for your recent stay with us. We are pleased to know that you enjoyed your stay with us. Additionally, the perfect rating was greatly appreciated. We look forward to hosting you again in the near future.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Guest Services, Hotel Management
Dear David,Thank you for your review! We are very happy that you enjoyed your stay with us and we hope to welcome you again in the future.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
7 Dec 2024 by At your service/Donnalee/GuestRelations, Hotel Management
Dear A:Thank you for telling us you we did a great job hosting your stay. We look forward to hosting you again soon. Make it a great weekend!
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by GM, Hotel Management
Dear Yuexin, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Wayne Day, GM
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by With best regards/Donnalee/Guest Relations, Hotel Management
Dear Jean:Thank you for taking the time to submit a rating of your recent Hilton experience. We are pleased to know that you enjoyed your stay, and that we hit the mark. We hope that you will visit us again in the near future. All the best to a fantastic weekend!
by A verified traveler
Posted 27 Nov 2024
The room was lovely with a great location. The shower wasn’t great though. The water was chilly and the shampoo and conditioner were empty. Great room experience, poor bathroom.
Comment from Hotel Management
27 Nov 2024 by With best regards/Donnalee/Guest Relations, Hotel Management
Dearest Natalie:We greatly appreciate your time to rate and review your recent stay experience with us. We are sorry to know that some amenities in your room were not replenished. Thank you for submitting a perfect score, nonetheless. You are a true gem! We look forward to hosting another stay in the near future, and we promise to hit the mark! All the best to a lovely day!
