Ratings based on 562 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
17 Oct 2024 by LR, Hotel Management
Thank you for staying with us. We appreciate your feedback!! We hope to see you again when your travels bring you back to the area
by A verified traveler
Posted 5 Oct 2024
My stay here was pleasant. It was very clean; no bad smells. The staff was wonderful. We came here for my sister’s 50 th celebration and the staff surprised her by leaving in our room a written card signed by all of them and gave her a few extra treats. So sweet.
Comment from Hotel Management
5 Oct 2024 by LR, Hotel Management
Thank you for staying with us. We appreciate your feedback & are very happy to hear you enjoyed our little birthday surprise!! We hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 25 Sep 2024
There was no internet service the 22 hrs we were there & hadn’t been any in 2 days prior to arrival. Working on it. This should have been said at check in. We had to go to front desk an inquire how to get on. No discount given. UNACCEPTABLE.
Comment from Hotel Management
25 Sep 2024 by Jailani Harris, Interim General Manager, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the internet service during your stay. We understand how important connectivity is, and we appreciate your patience as we work to resolve the issue.Please reach out to us directly so we can discuss your experience further and see how we can make this right. Your satisfaction is our priority, and we value your input.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
5 Sep 2024 by LR, Hotel Management
Thank you for staying with us. We appreciate your feedback!! We hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 2 Sep 2024
We checked in late night. The sheet was dirty and found blood spots. The front desk changed our room, but that was so discusting experience.
Comment from Hotel Management
2 Sep 2024 by LR, Hotel Management
Thank you for taking the time to review. We are sorry to hear your stay stay was disappointing. We will be taking action with our housekeeping team to assure this does not happen again. Again, we do apologize, & we hope that you will give us another try when your travels bring you back to the area. Please feel free to contact the hotel with any further questions or concerns
by A verified traveler
Posted 1 Sep 2024
Room had not been cleaned, remade the beds with dirty sheets and dog hair on it. Moved rooms to a clean room but it smelled musty and moldy.
Comment from Hotel Management
2 Sep 2024 by LR, Hotel Management
So sorry to hear your stay was less than expected. We will address the issues with our housekeeping team to assure this does not happen again. We hope you give us a chance & stay with us again when your travels bring you back to the area
by A verified traveler
Posted 28 Aug 2024
The shower and the bath tub have an issue, it was not working properly.
Comment from Hotel Management
29 Aug 2024 by LR, Hotel Management
Thank you for staying with us. We are sorry for the issues you had with the shower & bathtub. I will let maintenance know so they can resolve the issue. We assure you this is an isolated issue & we hope you will stay with us again!
by A verified traveler
Posted 15 Aug 2024
We enjoyed our stay! Room was clean and beds very comfortable! Love a larger vanity in the bathroom. Breakfast was also very good with real eggs and fresh fruit! The staff were helpful and kind!
Comment from Hotel Management
16 Aug 2024 by LR, Hotel Management
Thank you for staying with us. We appreciate your feedback!! We hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 9 Aug 2024
Nice little hotel
Comment from Hotel Management
12 Aug 2024 by LR, Hotel Management
Thank you for staying with us. We appreciate your feedback!! We hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 4 Aug 2024 on Hotels
The room was clean bed was great will stay here again!
Comment from Hotel Management
4 Aug 2024 by LR, Hotel Management
Thank you for staying with us. We appreciate your feedback!! We hope to see you again when your travels bring you back to the area!
