Ratings based on 71 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Meh
Posted 25 Oct 2019 on Hotelsoverall experience was ok. It was a cool experience and only that. The room looked cool but it was dusty. The bathroom smelled like pee was soaked into the wooden floors. The a/c was a bit musty. There was no beef that was promised on the website. The Japanese dinner and breakfast consisted of fish and more fish so if you’re not a fan of fish, it would be hard for you to stomach. The staff were very nice and helpful though. I had many questions and they were able to answer all of them.
Comment from Hotel Management
28 Oct 2019 by Ryosuke Haritani, Hotel Management
Dear Michael,
Thank you for your message.
Sorry for the poor overall cleaning.
I confirmed your reservation , but you didn't seem to book a plan with beef.
Excuse us if the details of the reservation were difficult to understand.
We're looking forward to seeing you again.
Best regards
Ryosuke Haritani
Komolebi Internet Reservations Sales Executive
by A verified traveler
Posted 18 Dec 2018 on Hotels
We had an experience of Japanese style living. The room is spacious, dinner and breakfast were super. There are 2 onsens, though small and basic then I expected, it served the purposes.
Comment from Hotel Management
8 May 2019 by Komolebi, Hotel Management
Dear Susan.
Thank you very much for staying the Komolebi.
We are glad you enjoyed our hotel.
Thanks for enjoying our dinner and breakfast.
We're looking forward to see you.
Komolebi
by A verified traveler
Posted 12 May 2018 on Hotels
Recommended
for Everyoneby A verified traveler from Seoul
Best onsen experience and best value
Posted 18 Dec 2017The hotel was so clean and the staff was so friendly. The shuttle service and food was beyind excellent. Yumotokan onsen was so good for 600 yen value. The only downside was that the hotel room smelled like cigarettes even though it was supposed to be non smoking. But I guess this is true in any part of Japan. But this was totally made up with the onsen facilities and food and friendliness of the hotel staff.
by A verified traveler
Posted 3 Oct 2024
온천 좋아요 가이세키는 입맛에 좀 안맞아서 아쉬웠어요
by A verified traveler
Posted 9 Sep 2024
お風呂は綺麗でした。
移動が電車で駅から送迎で利用した場合、宿泊施設の周辺で訪れる場所がほとんどない。
by A verified traveler
Posted 24 Jul 2024 on Hotels
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
Posted 22 Jun 2024 on Hotels
by A verified traveler
Must spend a night here
Posted 31 May 2024 on HotelsHighly recommended to have a stay here . A very comfortable , clean and quiet Japanese hotel. Very delicious half board meal . Very nice staff . Value for money .
