Ratings based on 58 Verified Reviews

4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Oct 2024
We traveled to Otsu on a whim and chose Hotel Koo because we wanted to experience what it was like to stay in a traditional Japanese home. This did not disappoint- the accommodations we beautiful, serene and unusual. The town of Otsu is very quiet, but the people are amazing and the walkability down to Lake Biwa is great.
Comment from Hotel Management
10 Oct 2024 by HOTEL KOO Team, Hotel Management
Dear Elizabeth, Thank you so much for your 5-star review! It means a lot to us. We are delighted to hear that you enjoyed your time in Otsu, our beloved old town.Thank you for sharing and we hope you visit us again!
5 out of 5
by A verified traveler

10/10 5 stars

Posted 2 Apr 2024 on Hotels
The stay was amazing and the staff and really reassuring and helpful in anything you need. They really want you to love the hotel and the history and architectural elements which are amazing and the history of the location and facts about the area . Utilising the areas dinning areas and sake .
5 out of 5
by A verified traveler

Posted 1 Jan 2024
Nestled in elegance and exquisite machiya design seamlessly merges modern aesthetics with timeless charm. Each machiya is adorned with Nordic furniture, from plush sofas to meticulously crafted tables; each element is chosen with a discerning eye for design, promising a stay that transcends accommodation to a realm of refined taste and comfort. Thank you for the insightful tour and for sharing the history of the town; it added a delightful layer to our overall experience.
5 out of 5
by A verified traveler

Posted 1 Jan 2024
Nestled in elegance and exquisite machiya design seamlessly merges modern aesthetics with timeless charm. Each machiya is adorned with Nordic furniture, from plush sofas to meticulously crafted tables; each element is chosen with a discerning eye for design, promising a stay that transcends accommodation to a realm of refined taste and comfort. Thank you for the insightful tour and for sharing the history of the town; it added a delightful layer to our overall experience.
5 out of 5
by A verified traveler

Posted 10 Apr 2023
Comment from Hotel Management
14 May 2023 by HOTEL KOO OTSU HYAKUCHO, Hotel Management
Thank you for staying with us.We are glad that we got a perfect score!We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 20 Aug 2022
I usually stay at a typical Japanese Business Hotel but decided to stay a this newly renovated Machiya into 13 room guest facility. It was very will done. Large room and bathroom/shower. Common area with refreshments. A very comfortable place to stay.
Comment from Hotel Management
23 Aug 2022 by Hotel Koo Ootsu Hyakucho, Hotel Management
Thank you for staying at our hotel, and we really appreciated that you gave us messages and good evaluations.Our hotel is in Otsu, Shiga prefecture which takes about 10 minutes by train from Kyoto station. Therefore It is nice to go around famous sightseeing spots in Kyoto. Our hotels are on the Tokaido and on the arcade streets. I am glad if you enjoyed the Japanese historical atmosphere and shopping at the local shops.
5 out of 5
by A verified traveler

Posted 29 May 2022
Friendly staff, delicious breakfast and homey atmosphere!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2024 on Hotels