Ratings based on 231 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Sep 2024
Fabulous Hotel.
Comment from Hotel Management
16 Sep 2024 by Front Office & Booking dept., Hotel Management
Nicola, thank you for your feedback. We are glad to see you again here in the Hotel.
by A verified traveler
Posted 31 Aug 2024
Awesome stay! Beautiful property with helpful staff and a great breakfast
Comment from Hotel Management
31 Aug 2024 by Front Office & Booking dept., Hotel Management
Dear Emerson, Thank you very much for your feedback. We hope to welcome you again in the future here in Otranto. Sincerely!
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Front Office & Booking dept., Hotel Management
Dear Edward, Thank you very much for your feedback. We hope to welcome you again in the future here in Otranto. Sincerely Staff
by A verified traveler
Posted 8 Jul 2024
We called to have a room that was not noisy, but when we arrived and checked in, they placed us into the first room closest to the front desk. We were awakened by people checking out and music during breakfast. Additionally, the shower was incredibly small and it was hard to move around in. This is our biggest complaint. Otherwise, the hotel room was clean and complementary breakfast was decent.
Comment from Hotel Management
25 Jul 2024 by Front office team, Hotel Management
Dear Sergio,all the hotel rooms are very quiet and we have never had any complaints about outside noise. The music is in throughout the hotel at the same intensity at all times of the day. However, if you had presented these issues immediately after check in we could have found a solution together.We thank you anyway for the review and hope to see you again.Best regards
by A verified traveler
Wonderful Otranto hotel
Posted 24 May 2024 on HotelsAbsolutely lovely hotel just outside the old town of Otranto. Beautifully designed and very comfortable with 2 levels of outdoor patio with seaside views. There is a gym and spa and a jacuzzi for use (small fee). Great breakfast and comfortable beds!
Comment from Hotel Management
25 May 2024 by Front office team, Hotel Management
Dear Sarah, thank you for your review, your opinion is very important to us. We are glad that you enjoyed your stay at our hotel. We hope to see you again.
by A verified traveler
Superb
Posted 10 Oct 2023 on HotelsExcellent
Comment from Hotel Management
12 Oct 2023 by Front desk, Hotel Management
Dear David, thank you for your kind review. We hope to have you as our guest again.
by A verified traveler
It really is a wonderful place to stay
Posted 15 Sep 2023 on HotelsJust outside the old town, an easy stroll to all the sights. The hotel is stylish with friendly staff. Lovely terrace, only small issue is the bar shuts early.
We will return, oh and great breakfast
Comment from Hotel Management
19 Sep 2023 by Front Office Team , Hotel Management
dear Simon, thank you for your review, your opinion is very important to us. We are glad that you enjoyed your stay at our hotel. We hope to see you again.
by A verified traveler
Posted 13 Sep 2023
The hotel and staff are great- but the rooms are tiny. There was nowhere to store clothes- the wardrobe space was open and set about six feet off the floor. The clothes hangers were fixed so I had to scramble onto a seat to get my clothes. I am 5 feet so no use for me.
Comment from Hotel Management
19 Sep 2023 by Front Office Team , Hotel Management
Dear Margaret, thank you for your review. Your room had an open wardrobe, too bad you didn't ask to be moved to a room with a traditional wardrobe. We hope to see you again.
by A verified traveler
Comfortable stay
Posted 11 Sep 2023 on HotelsComfortable stay. Room was good size. Food and service at breakfast was excellent. Nice breakfast terrace.
Not the best location, uphill from town.
Comment from Hotel Management
11 Sep 2023 by Front Office Team , Hotel Management
Dear Guest, thank you for sharing your opinion about our hotel. We are glad that you enjoyed your stay and we hope to see you again!
by A verified traveler
Posted 29 Aug 2023
Free parking a little out of the way. Difficult to find.
Small shower. Doors would swing open.
No mirror in the room.
Front reception very friendly.
Comment from Hotel Management
30 Aug 2023 by Front Office Team , Hotel Management
Dear Corrado, thank you for your feedback, your opinion is very important to us. We hope to see you again.
