Ratings based on 67 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Stay at Miramare Hotel in Otranto
Posted 3 Aug 2024 on HotelsThe people at the hotel were very friendly and polite..Thanks to you all
Comment from Hotel Management
16 Aug 2024 by Sandra, Hotel Management
Thank you, it was a pleasure to host you and we hope to see you again
by A verified traveler from Schertz
Posted 9 Jun 2024
Best get a cab from the stazione which is NOT handicapped friendly. (Also, it’s a long downhill/uphill walk.) The entrance to the hotel doesn’t correspond to the given address (one entrance on the side street, the other on the back street of the given address. Otherwise, it was a well situated seaside location with a friendly and cooperative staff. Walkable and convenient to cafes and restaurants.
Comment from Hotel Management
23 Jun 2024 by Sandra, Hotel Management
Thank you for your review.Unfortunately, the airport is an hour from Otranto, 100 km away on the plain. By booking well in advance you can find a taxi for your needs.We hope to see you again
by A verified traveler
Posted 16 Sep 2023
Very large rooms with balcony looking over bay. Excellent location right at the beach with fantastic restaurants to pick from within 100metres.
Hotel was the cleanest we have ever been in. Breakfast buffet was memorable and included in tariff. Lovely friendly staff. Will definitely return next year.
Comment from Hotel Management
16 Sep 2023 by Francesca, Hotel Management
Dear John,thank you so much for your feedback. It's very important for us that our guests' stay is confortable and relaxing.We hope to see you soon.Best regards,Francesca
by A verified traveler
WOULD NOT STAY HERE AGAIN IF IT WAS FREE.
Posted 24 Aug 2023 on HotelsGreat location. Terrible property. People on staff very nice but hotel is poorly managed. Small rooms. Guest are required to leave hand bags on a bench outside the breakfast room! My wife was appalled. Breakfast was only cold pastry along with fruit, cereal, and ham and cheese.
Beach is across the street yet they do not offer beach towels.
Shower in room has very little pressure (intentionally), shampoo is in a ketchup type packet. Soap bar is like a small potato chip. Towels and linens are like cardboard.
I WOULD NOT STAY HERE AGAIN IF IT WAS FREE.
Comment from Hotel Management
27 Aug 2023 by Francesca, Hotel Management
Dear Alfred,your words made us sad because our mission is focused on the well-being and satisfaction of our guests to make pleasant and special the stay.Every hotel has to apply specific dispositions according to behaviour which avoid food waste, one of them is the ban to take out from breakfast room food and drinks.Rule that is not directly given to you, but the result of many unpleasant episodes we had through times. About that rule we kindly inform our guests by different information signals and we let you leave the bags under the security of the cameras.Our is a continental breakfast, as you well saw, we offer various products from sweet pastry (tarte, cakes, plum-cakes, croissant, sfogliatine with cream, krapfen and pasticciotti leccesi) every day we put bread and fresh fruits, biscuits, cereals, rusks with different jam and honey, salt things like toast, tomatoes, cucumber, ham, speck, cheese and yogurt. With hot and cold drinks always disposal and serviced by the staff.According to the stuff we disposed for you in the room and to the towels and linens, it’s your personal judge and we respect it and take note of it to improve every day as we always do and always offer a better service; if you only had told us in time when you had the problem that the towels were not suitable to you, we would have provided you with more satisfactory towels.We still hope to welcome you back soon in our hotel to show you again how care and effort we put in every sectors.Best regards,Francesca
by A verified traveler
Definitely a 3 star hotel.It looks like a museum .
Posted 19 Aug 2023 on HotelsThe hotel.was well located near located, near the beach,historical centre close by,fantastic breakfast buffet with lots of variety ,cappuccino ,drinking chocolate teas,lots of cakes juices,fruits,bread varieties,hams.Be advised dough that no bags or luggage are allowed in the breakfast room.But staff friendly,helpful, rooms clean .Our room had a balcony opposite the beach with table and chairs to sit outside.confortable mattress.
Comment from Hotel Management
23 Aug 2023 by Francesca, Hotel Management
Dear Rita,thank you so much for your review, we appreciated it so much.We are pround to know that your stay has been pleasent and we hope to welcome back you again.Best regards,Francesca
by A verified traveler
Posted 21 Oct 2022
The hotel is conveniently located right next to the beach and a very short walk to the castle. The room was large and clean. The shower was very small which might be an issue for some. Overall good value for money and I would stay there again
by A verified traveler
Nice 3 star hotel in good location
Posted 26 Sep 2022 on HotelsThe hotel is well positioned at the waterfront, the communal areas and the bedroom were very clean. The room itself was a reasonable size for a 3 star hotel, and comfortable. The breakfast was good and served in a bright spacious room. My only negative comment is that our room was at the back of the hotel with a view of a garage and main road. We asked to be changed if possible but were told that all other rooms were occupied.
Comment from Hotel Management
1 Oct 2022 by Francesco, Hotel Management
Grazie della recensione, ci fa piacere sapere che tutto sia andato bene. Un cordiale saluto
by A verified traveler
Posted 25 Jul 2022
The front of house staff Francesca and Francesco were very helpful and professional. The location was great.
Comment from Hotel Management
28 Jul 2022 by Francesco, Hotel Management
Thank you Claudio, we are pleased to know that everything went well. Best Regards
by A verified traveler
Best staff of our trip
Posted 11 Jul 2022 on HotelsThe hotel was very convenient for exploring the town and the beaches. The staff at the hotel were friendly & welcoming. The breakfast buffet had a great selection of sweet & savoury items.
Comment from Hotel Management
21 Jul 2022 by Francesco, Hotel Management
Thanks for the nice review, we hope to have you back again in the future as our guests. Best regards
by A verified traveler
Posted 29 Sep 2019
Arrived early but had to wait till the 3 o’clock check in no wavering
Otherwise ok not a bad place to stay
Close to town
