Ratings based on 50 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Upper scale and well serviced Onsen hotel suitable for a once in life experience.
by A verified traveler from Iskandar Puteri
Posted 20 Feb 2023
We had a fabulous stay in this hotel - the level of service and personal attention was fantastic - from accommodating our later than planned arrival and later dinner time, through to every interaction with staff. The set dinner tasing menu of 9 courses was very special and the welcome drink at the bar in front of the stove was thoughtful and a lovely touch as were all the little treats and drinks. We would love to return. Thank you to all the staff.
by A verified traveler
Posted 8 Dec 2018
I thoroughly enjoyed it. Staff was very helpful and attentive
by Oliver from Shanghai
Quite hideaway with outstanding dinner
Posted 6 Jun 2015 on HotelsLess is more. Great quite hideaway. Concept and passion of employees are amazing.
One highlight: the dinner on star level. My congrats to the team!
by Natalie from Los Angeles
Awesome place for relaxation, surrounding has nada
Posted 29 May 2014 on HotelsI loved the place. The service is really excellent and the food is soooo fabulous. Me and my husband still dream of the food there. Breakfast and dinner is included and they really stuff you full of good, fresh food. The place is a 2.5 hour ride from chitose airport by train, which will cost you around 7000 yen one way (~$70 usd ). There is a shuttle you can book to pick u up at the nearest train station. It comes twice daily. About the surroundings though, there is absolutely nothing to do. No attractions. The hotel's hot spring directly to your room's bath tub is the attraction. TV only has japanese channels.
by mars from hong kong
Fantastic service
Posted 28 Feb 2014 on HotelsThe most impressive is the food; the room and onsen are not outstanding comparatively. Location by a main road and very little sceneray in the surrounding area but the hotel's own garden is nice.
by A verified traveler
Posted 15 Jun 2024 on Hotels
by A verified traveler
Posted 25 Mar 2024 on Hotels
by A verified traveler
Posted 7 Feb 2024 on Hotels
by A verified traveler
Posted 15 Jan 2024 on Hotels
