Ratings based on 406 Verified Reviews

4.3 out of 5
72% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Ryokan with Tokachi River facing

Posted 31 Aug 2024 on Hotels
The ryokan certainly has accumulated a fair bit of ages, however, it was relatively well maintained. Onsen bath was great, it Moor Spring as they claimed has the highest level of mineral, great for skin. I love the dinner best, with international as well as Japanese styles cuisine. I managed to secure the a Japanese styles room with open air private bath. The summer has considerable humidity, and ryokan attempted to use dehumidifier to remove the humidity. Overall experience was good.
4 out of 5
by A verified traveler

Posted 7 Sep 2023
The staff at the counter don't seems to be able communicate effectively. We checked in quite late and we were told about dinner need reservation before specific time resulting we headed out nearby ramen shop but were not accepting anymore customer. We went back to our room and order for room service but was declined because the staff couldn't speak english. We snacked on our biscuit at the end as our dinner.
5 out of 5
by A verified traveler

Posted 8 Jan 2023 on Hotels
列車での北海道の旅の途中で、チェックインが遅くなったので、夕食の時間に間に合わなく、当日素泊まりで予約し、朝食だけを翌日付けて頂きました。近辺の事もあまり知らずに来たのですが、泊まってみて、景色もお部屋も温泉も素晴らしい宿でした。スタッフのみなさんにも親切に対応して頂き、たいへん心地よく過ごす事が出来ました。次は、のんびりと連泊したいと思います。
4 out of 5
by A verified traveler

Highly recommended

Posted 22 Aug 2022 on Hotels
The food was amazing. The room was very clean and the tea set in the room was really nice. The bath was great, too.
5 out of 5
by A verified traveler

Excellent!

Posted 18 Sep 2021 on Hotels
The hotel is just excellent. I would come back here every year. I was happy with everything except the smoky elevator near the bath. Hope that the tobacco smell will be gone before I get back here.
5 out of 5
by A verified traveler

Nice Spot :)

Posted 2 Feb 2020 on Hotels
Hidden gem well worth while finding out with excellent views, onsen (including rooms w private onsen), food and apparently large meeting facilities. Not many international visitors counted as a bonus.
4 out of 5
by A verified traveler

Posted 9 Nov 2019
Nice.room, especially twin rooms we stayed, very new and modern
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2019 on Hotels
4 out of 5
by A verified traveler

Traditional hotel with big rooms in a quiet area

Posted 19 Sep 2019 on Hotels
Big traditional hotel with good onsen in a relatively quiet area. We opted for the Western style Japanese room which was very big and comfortable. Room still has traditional ryokan feel but with twin beds which we opted. Dinner was served in a big dining area (which looks a little dated) with few other couples but we were not provided the crab plan as we had indicated. Request to change the main course of beef or scallops to crab was also dismissed. Buffet breakfast was served here and was reasonably good. We enjoyed the outdoor onsen. Service staff at reception and restaurant were helpful but could hardly communicate in English. There was nothing to explore on foot in the surrounding areas so we rested in the room till dinner time.
5 out of 5
by A verified traveler from malaysia

Posted 21 Feb 2019
its very far from alot of areas. but if you're heading near furano, this place isn't too far off. dinner and breakfast is provided. facilities are awesome and the private onsen in the room made the distance worth every penny. perfect for a getaway from city life and rest and relaxing holiday.