Ratings based on 53 Verified Reviews

3.7 out of 5
78% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2018
3 out of 5
by A verified traveler

General

Posted 25 Oct 2018 on Hotels
Limited choices of food
5 out of 5
by A verified traveler

Pleasant stay on the East-West traverse

Posted 21 Oct 2018 on Hotels
We had a western style Japanese room on the 6th floor. Huge room with 2 twin beds and 3 futons. Clean and comfortable. Friendly counter and restaurant staff that tried their best to convey subtleties to non-Japanese speaking guests. Good dinner. A different Onsen experience.
3 out of 5
by A verified traveler

We only like the inhouse onsen.

Posted 23 Oct 2016 on Hotels
We came during the month of October. Nothing to do near hotel. Very much is for tour group to stay over night. But at least we like the inhouse onsen.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2022
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2022 on Hotels
1 out of 5
by A verified traveler

最悪でしたね

Posted 7 Oct 2020 on Hotels
出迎えのいらっしゃいませの無く コロナ禍の対策も徹底の説明も無く 食事も冷めてて！ご飯もおかずが無くなってからご飯如何ですか？ 肉も色が悪いので写真撮りました ホテルの活気もなく 12000円税込 久しぶりに価値のないホテルでした 13年前に一度宿泊した時は素晴らしいホテルだったので残念でした
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