Ratings based on 113 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2024
Food could be a little better
by A verified traveler
Posted 7 Mar 2023
It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their "o-su-su-me" ("recommendation") and just enjoy yourself.
Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region.
Hope to stay here again one day.
by A verified traveler
Best ryokan ever in Japan, must try
Posted 4 Jan 2022 on HotelsAbsolutely stunning place! Super tranquil, relaxing, staff are amazing and extremely nice. Onsen is absolutely amazing, and food is exquisite. My best ryokan ever in Japan!
by A verified traveler
Posted 8 Mar 2020 on Hotels
Small hotel with a very quiet environment, nice to take a quiet holiday there. Staffs are very polite and friendly. Public Onsen is not too big actually, but nice to try 👍
by A verified traveler
Posted 12 Feb 2020
A wonderful modern yet authentic Japanese feel ryokan! A great getaway!
by A verified traveler
Remarkable boutique hotel
Posted 20 Apr 2019 on HotelsOutstanding architectural and interior design evident in the change of store houses to a remarkably well operated boutique hotel. The environment, service and food received at Kuramure is definitely worth its room rate.
by A verified traveler
Posted 13 Dec 2018 on Ebookers
Overall a good experience but we were disappointed with the keiseki dinner
by A verified traveler
Posted 30 Oct 2018 on Hotels
by A verified traveler
Posted 24 Nov 2017 on Hotels
Recommended
for Everyoneby A verified traveler from Panama
Fantastic hotel with amazing service
Posted 9 Feb 2016This has to be the best hotel I've stayed in in recent memory. Mainly because it was unlike any other 4 or 5 star hotel I've visited. We had a great view of the snow from our window and slept like babies.
