Ratings based on 16 Verified Reviews

3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 7 Mar 2024
the place really need an update. plus the lobby is fill with smoking fume from the smoking room. guess the smoke filtration system not working.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2024
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted 31 Jan 2018 on Hotels
The only negative I can say about my experience is that check-in is at 3pm (no earlier), which is fine until you get charged 500yen just to store your bags until a room is available.
4 out of 5
by Melanie from Australia

Great Service

Posted 29 Feb 2016 on Hotels
A choice of western or traditional Japanese style rooms to choose from with both options available for dinner and breakfast this hotel pleases all. Amazing onsen where you can relax after a full day of skiing. Clean and tidy hotel.
3 out of 5
by G from HKG

so-so

Posted 27 Dec 2015 on Hotels
There was no room cleaning on Sunday - we were only told at time of check-in. Early check-in (ie. before 3pm) needs to pay 2000 yen - we were only told at time of check-in. You even cannot just leave your luggage at the concierge (for free) even though you arrived early - each piece of luggage cost 500 yen. Guests can smoke in the hotel lobby - making the lobby very stuffy. Sunday breakfast was buffet type - very good quality and reasonable number of choices. Mon/Tue only have set breakfast. If you are not too use to traditional Japanese type of of food, you might not find it too attractive. The good thing is there is limited serving of rice (breakfast and dinner).
4 out of 5
by A verified traveler

best value walking 75 yards from base of slopes.

Posted 1 Jan 2015 on Hotels
the resort had the best powder skiing I've experienced in my life. The hotel has seen better days but is clean and reasonably priced. The staff went out of their way to help us in a town where we were the only nonjapanese. Everyone was friendly and we would love to come back.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2025
5 out of 5
by A verified traveler

Less 2 mins to the slope

Posted 4 Mar 2024 on Hotels
The hotel is very near to the slope for the resort, less 2 mins of walking. Dry room is located in the basement level Restaurant is good for both breakfast and dinner with reasonable price. Supermarket is just right across the street The only down side is it can be a little bit noisy during the late night on the main street.
5 out of 5
by A verified traveler

Posted 29 Feb 2024 on Hotels
服務人員很棒
4 out of 5
by A verified traveler

Posted 26 Feb 2019 on Hotels
Comment from Hotel Management
16 Mar 2019 by Marionshinano Penny, Hotel Management
Thank you for your stayed in marionshinano. We hope to see you soon.