Ratings based on 274 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jul 2024
by A verified traveler
Posted 6 Jul 2024
Pros:
-- Very nice staff. We asked them to keep multiple large and heavy pieces of luggage till our departure after checkout, but they were very accommodating.
-- Very clean and kept nicely although the facility shows its age.
-- Free laundry use (need to pay for the detergent if you don't bring any) Two washers and dryers.
-- Supermarket next door. Very convenient for takeout food/drink.
-- Close to Kamata station and shops nearby. Many choices for eateries and shopping.
Cons:
-- Our room was pretty small. It was hard to go around for two people with two large suitcases on the floor.
-- One of the routes to/from the station has quite a few hostess bars and there were people standing outside in the evening (to lure customers in?). We were OK with it, but a female guest may feel uncomfortable walking by herself in the evening.
by A verified traveler
Posted 13 Aug 2023
Comment from Hotel Management
9 Oct 2023 by 田沼, Hotel Management
Thank you very much for your stay in our hotel.We are looking forward to welcoming you again. Kindest regards
by A verified traveler
Posted 30 Dec 2022 on Hotels
Comment from Hotel Management
2 Jan 2023 by フロント 仲里, Hotel Management
この度はホテルアーバイン東京・羽田 蒲田にご宿泊頂きまして誠にありがとうございます。これからも皆様に快適にお過ごしいただけるようスタッフ一同励んでまいります。またのご来館も心よりお待ち申し上げております。
by A verified traveler
Room was small
Posted 15 Aug 2019 on HotelsWe stayed in the twin bed room with 2 kids, and the room was so small that there was almost no space to move around the beds. I can recommend this hotel just to take a sleep. But the facility looked new and clean.
Comment from Hotel Management
15 Aug 2019 by NAKAZATO, Hotel Management
Thank you very much for staying in Urbain Tokyo · Haneda Kamata. Thank you for your high evaluation. We are waiting for another visit.
by A verified traveler from okinawa
Posted 29 Jul 2019
accessable
Comment from Hotel Management
29 Jul 2019 by Nakazato, Hotel Management
Thank you very much for staying in Urbain Tokyo · Haneda Kamata. Thank you for your high evaluation. We are waiting for another visit.
by A verified traveler
Nice but small room.
Posted 28 Apr 2019 on HotelsService and location were good. Rooms were small even by Japan standards. Lobby was clean and comfortable.
Comment from Hotel Management
1 May 2019 by Nakazato, Hotel Management
Thank you very much for staying in Urbain Tokyo · Haneda Kamata. Thank you for your high evaluation. We are waiting for another visit.
by A verified traveler
Posted 15 Apr 2019
Comment from Hotel Management
15 Apr 2019 by HAMADA, Hotel Management
Thank you very much for staying in Urbain Tokyo · Haneda Kamata. We are waiting for another visit.
by A verified traveler
Enjoyed the stay
Posted 8 Mar 2019 on HotelsDecent size room, walking distance to good food and rain station. Not much to complain here.
Comment from Hotel Management
12 Mar 2019 by HAMADA, Hotel Management
Thank you very much for staying at our hotel.
I am looking forward to seeing you again.
by A verified traveler
Posted 11 Jan 2019
We thought the bed would be too small for both of us, but it was enough. The staffs were really nice. They tried to speak in English with us, which is very helpful of them. 10/10 would stay again!
Comment from Hotel Management
11 Jan 2019 by Aoki, Hotel Management
Thank you for your review.
We are looking forward to seeing you coming again.
Best regards.
