Ratings based on 959 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Concord
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Location is very convenient, just 3 train stops away from Henada Airport and just steps away from the train station. 7-11 is crossing the street.
Free shuttle bus service from hotel to airport.
Free breakfast.
Very compact room and bathroom.
by A verified traveler
Posted 17 Nov 2024
Great after a late night arrival at Haneda
by A verified traveler
Posted 16 Nov 2024
Convenient locatiin
by A verified traveler
Posted 15 Nov 2024
Thanks for the extremely clean towels!
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by 東横INN羽田空港2 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜り誠にありがとうございました。是非またのお越しをスタッフ一同心よりお待ち申し上げます。
by A verified traveler
Posted 4 Nov 2024
The location of hotel was good and there was shuttle bus service to and from the Haneda airport. Breakfast quality was great. However, the noise insulation can be better as I was waken up by guests' voice and noises in corridor at midnight.
Comment from Hotel Management
4 Nov 2024 by 東横INN羽田空港2 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜り誠にありがとうございました。身に余るお言葉を頂戴し恐縮です。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。皆様のまたのお越しを心よりお待ち申し上げます。
by A verified traveler from Toronto
Posted 3 Nov 2024
Great for an airport stopover pre or post flight. Close, comfortable, clean and very helpful staff
Comment from Hotel Management
4 Nov 2024 by 東横INN羽田空港2 くちこみ担当, Hotel Management
この度はご宿泊いただきまして誠にありがとうございました。数ある施設の中からお選びいただきましてありがとうございます。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。
by A verified traveler
Posted 1 Nov 2024
The location is pretty good, breakfast is very good, but unfortunately the room is tiny and has bugs.
Comment from Hotel Management
4 Nov 2024 by 東横INN羽田空港2 くちこみ担当, Hotel Management
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。せっかくお泊りいただいたにもかかわらず、残念なお気持ちにさせてしまい大変申し訳ございません。是非、挽回の機会を賜りたく、またのご来館を心よりお待ち申し上げます。
by A verified traveler
Posted 30 Oct 2024
Fast self check in and check out. Convenient for late night arrivals as there will be shuttle bus available at the haneda airport 3. Toilet bowl is too small for my husband’s size. Other than that it’s all fine
Comment from Hotel Management
30 Oct 2024 by 東横INN羽田空港2 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜り誠にありがとうございました。是非またのお越しをスタッフ一同心よりお待ち申し上げます。
