Ratings based on 26 Verified Reviews
4.4 Room cleanliness
3.0 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Love the property. Within walking distance to a nearby mall as well as 2 train stations. It’s a quiet neighborhood. The apartment has all the necessary amenities, is clean and comes with 2 bedrooms suitable for a family.
Comment from Hotel Management
4 Dec 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for your kind review! We're thrilled to hear that you loved the property and found the location convenient with the nearby mall and train stations. It’s great to know the quiet neighborhood and well-equipped apartment met your expectations. We hope to host you and your family again for another comfortable stay!
by A verified traveler
Posted 2 Dec 2024
We had a pleasant stay at Park Residence Omori. The location is quiet and peaceful, even with the park right in front. It's conveniently close to a supermarket, convenience stores, and the train station, making it very easy to get around. A great option for a comfortable and hassle-free stay!
Comment from Hotel Management
4 Dec 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for sharing your experience! We're delighted you had a pleasant stay at Park Residence Omori and enjoyed the quiet yet convenient location. It’s wonderful to hear that the nearby supermarket, convenience stores, and train station added to your comfort and ease. We hope to welcome you back for another hassle-free stay in the future!
by A verified traveler from Mission Viejo
Posted 13 Nov 2024
This is our second time staying here. It is really good for big family.
Comment from Hotel Management
14 Nov 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you so much for choosing us again! We are delighted to know that you enjoyed your second stay as well. We look forward to welcoming you again on your next visit!
by A verified traveler
Posted 19 Aug 2024
The check in screen did not show the door code so checking in was a little hectic but the operator was able to help us switftly.
Comment from Hotel Management
20 Aug 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for your feedback. We apologize for the inconvenience you experienced during the check-in. We're glad to hear that our operator was able to assist you swiftly. We appreciate your understanding and we are currently working on fixing the issue that you encountered.Thank you for staying with us, and we hope to welcome you back soon.
by A verified traveler
Great location and comfortable place
Posted 23 Jul 2024 on HotelsThe apartment was in a good location, close to major shopping and train stations. The apartment was good size for Tokyo standard and comfortable. The apartment offered a lot of amenities including washer and dryer (I did not use it due to short duration of our stay). Only downside was small elevator that required multiple trips for our group and the link to register did not work, so I had to register at the door. I also had to prompt the management to get the registration code..
Comment from Hotel Management
23 Jul 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us and taking the time to share your feedback. We are glad to know that you enjoyed your stay!The check-in code is sent to all our guests prior to arrival, however some booking sometimes fail to deliver messages to guests correctly.We hope that we may have the pleasure of welcoming you again during your next visit!
by A verified traveler
Posted 16 Jul 2024
Comfortable stay for family of four. The location is close to train and bus transportation with shopping, convenience stores and dining and Haneda Airport Shuttle nearby. The bedroom is very comfortable. The tatami room smelled like there may have been some mold. Other than that it was a pleasant stay.
Comment from Hotel Management
9 Aug 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us and for sharing your feedback, we appreciate it! We are glad to know that you had a pleasant stay.Regarding the tatami room, we have double checked but there is no mold. The rice straws used to make the mats do have a specific smell, however. Thank you again for choosing us, we hope that we may have the pleasure of welcoming you again during your next trip!
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us, we are glad to know that you enjoyed your stay! We hope to welcome you again during your next trip!
by A verified traveler
Posted 11 Jul 2024
close to everything but not too crowded! very recommended!
Comment from Hotel Management
12 Jul 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for your review, we are delighted to know that you enjoyed your stay with us! We look forward to welcoming you again.
by A verified traveler
Fair
Posted 10 Jul 2024 on HotelsWe chose this apartment for its location, which was convenient for our purposes, and for the number of separate sleeping areas. These objectives were accomplished, however, the apartment itself and the lack of conveniences therein were just so-so. There is no place to hang towels, BA is very small even by Japanese standards, washer instructions were for a wrong unit (washer was also damaged but operational), communication was difficult, check-in instructions are extremely convoluted (to be fair, this appeared to be common in Japan - must be a translation thing). Overall, fair, but nothing to rave about
Comment from Hotel Management
11 Jul 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us and for sharing your feedback with us, we appreciate it! We will use it to improve our services.In the meantime, we hope that we may have the pleasure of welcoming you again during your next trip!
by A verified traveler
Clean and well stocked
Posted 10 Jul 2024 on HotelsStayed at the Park Residence due to proximity to office in Omori as well as the ability to accommodate a family of 5. Hotels in the Tokyo area are fairly small and it's rare to find one that can accommodate a large family without having to get two rooms. This apartment filled that need. Having a kitchen with small fridge, microwave, dishes, and two burner hotplate was a nice bonus, along with a washer and dryer, though you'll need laundry soap. A few blocks walk to Omori or Omorikaigan stations, one block to Ito Yokado for groceries. Clean and nice! Would stay here again with a larger group, but with a smaller group or if we didnt need the kitchen would opt for a regular hotel instead.
Comment from Hotel Management
11 Jul 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us and taking the time to share your experience! We are glad to know that you had a pleasant time. We hope that we may have the pleasure of welcoming you again during your next visit!
