Ratings based on 773 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Good place for the night before airport
Comment from Hotel Management
27 Nov 2024 by Keikyu EX Inn Haneda Innovation City Front Desk, Hotel Management
Thank you for staying at Keikyu EX Inn Haneda Innovation City. We appreciate your kind words about the location of our hotel. We hope you had a comfortable stay. Please let us know if you have any other concerns or requests.Please consider staying at our hotel again when you visit Japan.We look forward to your next reservation.
by A verified traveler from Pensacola
Posted 27 Nov 2024
Clean, close to airport, great price!
Comment from Hotel Management
27 Nov 2024 by Keikyu EX Inn Haneda Innovation City Front Desk, Hotel Management
Thank you for staying at Keikyu EX Inn Haneda Innovation City. Thank you for choosing us from the many hotels in the Haneda area.Thank you for your kind words regarding the location of our hotel. We hope that you had a comfortable and convenient stay.Please consider staying at our hotel the next time you visit Japan.Our staff looks forward to your next reservation.
by A verified traveler
Posted 24 Nov 2024
Very convenient to Haneda airport.
Comment from Hotel Management
24 Nov 2024 by Keikyu EX Inn Haneda Innovation City Front Desk, Hotel Management
This time, Keikyu EX in Haneda Innovation CityThank you very much for staying with us.All the staff are very happy to receive compliments about the convenience of our hotel.The hotel is directly connected to Haneda Innovation City and is conveniently located a 2-minute walk from the nearest Tenkubashi Station.The area from Tenkubashi Station to the hotel is covered and can be visited without being exposed to rain and wind during bad weather.In addition, there is a large public bath, and there are indoor and outdoor baths.We believe that you will be able to warm your cold body in bad weather and winter, and slowly heal your tiredness.Again, thank you very much for taking the time to post.The next time you visit us, we will do our best to provide you with even better services.We look forward to seeing you again.Keikyu EX Inn Haneda Innovation Cityfront
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by 京急EXイン羽田イノベーションシティ フロント, Hotel Management
この度は京急EXイン羽田イノベーションシティにご宿泊いただきまして、誠にありがとうございます。また、お時間を割いての口コミ投稿をいただきましたこと、満点をお付けいただきましたこと、重ねて御礼申し上げます。これからもお客様にご満足いただけるよう引き続き精進して参りますので、また当ホテルをご利用いただけますと幸いでございます。お客様のまたのお越しを心よりお待ちしております。京急EXイン羽田イノベーションシティフロント
by A verified traveler from Los Angeles
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by 京急EXイン羽田イノベーションシティ フロント, Hotel Management
この度は京急EXイン羽田イノベーションシティにご宿泊いただきまして、誠にありがとうございます。また、お時間を割いての口コミ投稿をいただきましたこと、重ねて御礼申し上げます。次回ご宿泊の際には満点の評価をいただけるようサービス向上に努めて参ります。お客様のまたのお越しをお待ちしております。京急EXイン羽田イノベーションシティフロント
by A verified traveler
Posted 11 Nov 2024
Great food and accommodations but need more dining options for late dinner and people who can be able to show in clear English how to direct people to the free shuttle service to Haneda airport.
Comment from Hotel Management
11 Nov 2024 by Keikyu EX Inn Haneda Innovation City Front Desk, Hotel Management
Thank you very much for staying at Keikyu EX Inn Haneda Innovation City.We are very sorry that we could not provide you with satisfactory service regarding dinner and shuttle bus.As you mentioned, there are no restaurants in Haneda Innovation City where our hotel is located that are open after 11 pm.We apologize for the inconvenience, but we recommend that guests arriving late at night finish their meal or shopping before arriving at the hotel.We will also improve our shuttle bus service based on the valuable feedback we received from our guests.We hope you will consider staying at our hotel again when you use Haneda Airport.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Keikyu EX Inn Haneda Innovation City Front Desk, Hotel Management
Thank you very much for staying at Keikyu EX Inn Haneda Innovation City.We are also very pleased that you gave us the highest rating.We look forward to welcoming you back the next time you use Haneda Airport or travel.Thank you very much for taking the time to post a review.Keikyu EX Inn Haneda Innovation City Front Desk
by A verified traveler
Posted 21 Oct 2024
Easy check-in and close to the train and airport
Comment from Hotel Management
21 Oct 2024 by 京急EXイン羽田イノベーションシティ フロント, Hotel Management
Thank you very much for using our hotel.All of our staff are happy to receive your compliments about our hotel.We will continue to strive to ensure that you are satisfied with our services.We look forward to seeing you again. .If you have any further questions, please feel free to contact us.
by A verified traveler
Posted 20 Oct 2024
We had to book a hotel near the airport for convenience. It was convenient going to the hotel but not far from our cities & we weren’t able to use our 72hr subway pass bought at Klook to get to the hotel. The hotel has a shuttle bus to the airport that starts at 430am which was just on time for our 640am flight. Although one of the front staff who approached us at first was not that friendly but it’s okay. Our luggages were sent to a different Keikyu Ex Inn Haneda and we had to get those 3 luggages ourselves. Good thing it was only 10mins walk.
Comment from Hotel Management
20 Oct 2024 by Keikyu EX Inn Haneda Innovation City Front Desk, Hotel Management
Thank you very much for staying at Keikyu EX Inn Haneda Innovation City.We would also like to take the time to thank you for your valuable contribution.We are very happy to hear that you were satisfied with our shuttle bus service.However, we apologize for the inconvenience caused by the staff at the front desk.We will make every effort to improve the training of our staff.We have another affiliated restaurant near our hotel.Please be aware of this when you visit the hotel or when you are in the process of delivering your luggage.We hope to see you again in the near future.
by A verified traveler
Posted 16 Oct 2024
Do not expect any englush speaking staff. The other Keokyu Ex Inn 200mts away could all speak english and the rooms there were more soundproofed when we stayed last year.
Comment from Hotel Management
16 Oct 2024 by Keikyu EX Inn Haneda Innovation City Front Desk, Hotel Management
Thank you very much for staying at Keikyu EX Inn Haneda Innovation City.However, we are very sorry for any discomfort you may have experienced with our staff or guest rooms.We will make every effort to improve the situation based on the points you raised.We look forward to welcoming you back to our hotel.Thank you very much for taking the time to write this review.
