Ratings based on 440 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Very nice hotel. The staff was incredible. Very convenient and well designed.
by A verified traveler
Posted 16 Jan 2025
Rooms are slightly on the smaller side but good quality and cleanliness. The spa facilities is too crowded as it is shared with another hotel and open to the public.
by A verified traveler
Posted 10 Jan 2025
Great hotel to stay at if you have an early flight to catch the next day. 5 min undercover walk to Terminal 3. Stay at the Premier, not the Grand. Better service and no self-check-in (I do not understand why this is a thing in Japan, computers do not make check-in faster and families needs help with luggage). Would stay at the Premier again.
by A verified traveler
Posted 9 Jan 2025
The staff were very nice & professional. Very convenient to & from Haneda International airport.
Room was clean & furniture were well placed. As a premium hotel guest, we had an easy access to the public bath & there's no additional cost.
Small complains are there's only enough or 1 serving of coffee
by A verified traveler
Posted 8 Jan 2025
Amazing!
by A verified traveler
Posted 7 Jan 2025
very very rude staff
by A verified traveler
Posted 6 Jan 2025
Great interior, excellent staff, the on site onsen was very relaxing before/after a long flight. Rooms however were tiny and decided not luxury.
by A verified traveler
Posted 6 Jan 2025
Beautiful hotel with great amenities. The onsen is spectacular! Service was excellent. It was a perfect way to end my stay in Japan. The location is convenient (it is located in terminal 3 at Haneda airport) and easibly accessible. I recommend this hotel for folks who are in the last leg of their journey and leaving out of Haneda.Lots of good shopping and restaurants.
by A verified traveler
Posted 5 Jan 2025
by A verified traveler
Posted 4 Jan 2025
