Ratings based on 985 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Staff and desk personnel are nice, very approachable. Clean property, they clean the units everyday. They provide toiletries. Foods in the hotel cafe are okay and affordable, but they have the same food everyday.
by A verified traveler
Posted 22 Nov 2024
The staff is very friendly and accommodating. The free shuttle service to and from the airport is awesome.
Comment from Hotel Management
23 Nov 2024 by ホテルマイステイズ羽田 フロント担当, Hotel Management
Thank you very much for choosing Hotel Mystays Haneda.We are very pleased to hear your compliments about our staff. Our shuttle bus service has been well received by many of our guests. We look forward to welcoming you again when you are in the area.
by A verified traveler
Posted 7 Nov 2024
Nice airport hotel. Easy to get to. Late check in.
Comment from Hotel Management
8 Nov 2024 by HOTEL MYSTAYS Haneda Reception, Hotel Management
Thank you very much for visiting our hotel.We are pleased to hear that you were satisfied with your stay.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 4 Nov 2024
Comfortable spacious room. Great staff. Fantastic shrine to visit on the doorstep and short walk from the train station.
The breakfast could be a bit better but good variety.
Comment from Hotel Management
5 Nov 2024 by HOTEL MYSTAYS Haneda Reception, Hotel Management
Thank you very much for choosing our hotel.We will take your comments into consideration and make every effort to improve in the future.We look forward to serving you again.
by A verified traveler
Posted 17 Oct 2024
Was told prior that there was a shuttle from airport, got there and found out the shuttle did not run until after 1800 (6PM)! Address on map was confusing and cost me a taxi ride of $30.00 to go to the wrong Hotel, then another taxi ride to correct Hotel. An address on your receipts and literature would be helpful and less costly for customers!
Comment from Hotel Management
18 Oct 2024 by HOTEL MYSTAYS Haneda Reception, Hotel Management
Thank you very much for visiting our hotel.We have posted information about the shuttle bus on our website, along with its timetable.The address is also available on the hotel brochure as well as on our website.We apologize for the confusion.Finally, thank you very much for your review.
by A verified traveler
Posted 15 Oct 2024
Great hotel, close and convenient, no issues
Comment from Hotel Management
15 Oct 2024 by HOTEL MYSTAYS Haneda Reception, Hotel Management
Thank you very much for visiting our hotel.We are pleased to hear that you were satisfied with your stay.We look forward to welcoming you again.
by A verified traveler
Posted 14 Oct 2024
Good place
Comment from Hotel Management
15 Oct 2024 by HOTEL MYSTAYS Haneda Reception, Hotel Management
Thank you very much for visiting our hotel.We are pleased to hear that you were satisfied with our location.We look forward to welcoming you again.
by A verified traveler
Posted 13 Oct 2024
Ok
Comment from Hotel Management
13 Oct 2024 by HOTEL MYSTAYS Haneda Reception, Hotel Management
Thank you very much for your interest in our hotel.We hope you had a pleasant stay with us during your stay.We look forward to serving you again.
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
7 Oct 2024 by HOTEL MYSTAYS Haneda Reception, Hotel Management
Thank you very much for your interest in our hotel.We hope you had a pleasant stay with us during your stay.We look forward to serving you again.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
2 Oct 2024 by HOTEL MYSTAYS Haneda Reception, Hotel Management
Thank you very much for visiting our hotel.We hope you had a pleasant stay with us during your stay.We look forward to serving you again.Hotel Mystays Haneda Reception
