Ratings based on 681 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Great room and location. Easy check in and checkout.
by A verified traveler
Posted 27 Oct 2024
Quirky self assisted hotel. Great price. All required amenities for overnight stay. Free self store luggage. Free airport transfer. Excellent value
Comment from Hotel Management
12 Nov 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing our hotel from among many other accommodations.We would also like to thank you again for your kind words and evaluation.We will continue to strive to be your hotel of choice.We look forward to welcoming you again.
by A verified traveler
Posted 25 Oct 2024
The staff were amazing. They saw me filling a bag with ice (the kind of bag used to reduce swelling from injury) and they got me an "ice pillow" which was amazing and stayed cold longer than any of my cold compresses at home.
They were helpful with every question and thoroughly explained the elevator controls, the air conditioner, the cleaning policies, and scheduled a taxi for us on checkout day.
The table in the lobby has plenty of disposble hygiene items to take as needed, and even included some fun seasonal items like a purple halloween bath salt.
My favorite part of this hotel - and the reason I chose it - was the shrine next door. Yanagimori Shrine 柳森神社 is such a beautiful and peaceful little shrine and it is a delight to be able to walk out of the hotel and right onto the shrine grounds first thing in the morning.
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
12 Nov 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing our hotel from among many other accommodations.We would also like to thank you again for your kind words and evaluation.We will continue to strive to be your hotel of choice.We look forward to welcoming you again.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing our hotel from among many other accommodations.Thank you again for your kind words and for your positive evaluation of our hotel.We will continue to strive to be your hotel of choice.We look forward to welcoming you again.
by A verified traveler from San Bruno
Posted 28 Sep 2024
Cute and cool robot hotel. The staff (dinos) were so nice. Pillows were not comfy. What's this theme with the uncomfy pillows here haha.
Comment from Hotel Management
3 Oct 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing our hotel from among many other accommodations.We would also like to thank you again for your kind words and evaluation.We apologize for any inconvenience caused by the pillows, which are not intended for individual guests, but for everyone.We will continue to strive to be your hotel of choice.We look forward to welcoming you again.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing our hotel from among many other accommodations.We would also like to thank you again for your kind words and evaluation.We will continue to strive to be your hotel of choice.We look forward to welcoming you again.
by A verified traveler
Posted 12 Sep 2024
Great option for the airport. Room size good for japanese standards
Comment from Hotel Management
3 Oct 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing our hotel from among many other accommodations.We would also like to thank you again for your kind words and evaluation.We will continue to strive to be your hotel of choice.We look forward to welcoming you again.
by A verified traveler
Posted 12 Sep 2024
Close to a train station, easy to check in and out
Comment from Hotel Management
3 Oct 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing our hotel from among many other accommodations.We would also like to thank you again for your kind words and evaluation.We will continue to strive to be your hotel of choice.We look forward to welcoming you again.
by A verified traveler
Posted 11 Sep 2024
GOOD COMMUNICATIONS CLEAN, EASY TRANSPORTATION, CONVINENT STORES
Comment from Hotel Management
3 Oct 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing our hotel from among many other accommodations.We would also like to thank you again for your kind words and evaluation.We will continue to strive to be your hotel of choice.We look forward to welcoming you again.
